Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6056 in West Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Route 5 South Across From Raymour And Flanigan.
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
149 reviews
5 stars
68
4 stars
8
3 stars
3
2 stars2
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported to be rude and dismissive.
Pricing Issues
Customers expressed dissatisfaction with additional charges for services like taping boxes, which they felt were unreasonable.
Efficiency
Many customers noted that the service was quick and efficient, with minimal wait times, although some reported issues with package handling and delivery delays.
Staff Attitude
There are numerous complaints about staff attitudes, with several reviews highlighting rudeness and lack of professionalism from certain employees.
Location Convenience
The store's location is considered convenient, but parking is frequently mentioned as a significant issue.
- RGRosemary Giordano6 days ago5.0Very quick, efficient and friendly
- SBSheryle BixlerDec 31, 20255.0This store/ employees have always been terrific with us!
- KCKatherine Pratt (consolegrl)Nov 13, 20255.0Tara was very helpful! Things were very hectic for me and I was able to delegate to her with confidence.
- S7Slappywag 72Nov 4, 20253.0Ups isn’t perfect, but they’ve never broken any of my stuff and they don’t speed through my parking lot. I cannot say the same for fed ex that has destroyed an expensive guitar and wouldn’t take responsibility for it. Most guitar retailers use Ups for a reason.
- DMDevon McDanielOct 13, 20251.0Very rude customer service from "Sean". Responds to customer emails with aggression, and does "not see it as rude" UPS needs to do far better than this.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in West Springfield offer?
The UPS Store in West Springfield offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store in West Springfield?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Where is The UPS Store located in West Springfield?
It is located at 900 Riverdale St, West Springfield, MA 01089, across from Raymour And Flanigan on Route 5 South.
What payment methods are accepted at The UPS Store in West Springfield?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental and mail services?
Yes, they offer mailbox rentals and handle mail and packages securely for their customers.
Are there any yearly holiday closures for The UPS Store?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. They have regular hours on November 11 and November 28.
Can I get my documents notarized at The UPS Store in West Springfield?
Yes, notary services are available at The UPS Store along with faxing and document shredding.
Which nearby businesses could I visit along with The UPS Store in West Springfield?
Near The UPS Store, you can visit New England Drone Enterprises for event photography, Shred Nations for shredding services, Liberty Tax for tax and financial services, and Eco Roofing for roofing needs.
Are there any convenient food and beverage options near The UPS Store?
Yes, Dunkin' for coffee and donuts and Olive Garden Italian Restaurant for dining are located close to The UPS Store, perfect for grabbing a snack or meal before or after your visit.
What entertainment options are available near The UPS Store in West Springfield?
Rave Cinemas is nearby, providing a great option to catch a movie after visiting The UPS Store.