Brand Certified
The UPS Store
3.1(155 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
900 Riverdale St, West Springfield, MA
01089, United States
Certified by The UPS Store • Mar 01, 2026
(413) 733-8877
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ma/west-springfield/900-riverdale-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6056 in West Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Route 5 South Across From Raymour And Flanigan.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.1
155 reviews
5 stars
73
4 stars
8
3 stars
3
2 stars2
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Delivery Issues
Several customers experienced problems with package delivery, including delays and misdeliveries.
Pricing Concerns
Customers expressed dissatisfaction with additional charges for services like taping boxes, which they felt were unreasonable.
Efficiency
Many reviews highlight the efficiency of service, with quick processing times noted, although some customers reported long waits.
Parking Problems
The parking situation at the location is frequently criticized, with many customers finding it inadequate.
- DJDavid Johnson6 days ago1.0They’ll always find some excuse to not deliver your package. Trash company full of lazy employees who never wanna do their jobs. Probably sitting in the truck on their phones all day.
- BSBrian SalliskyFeb 24, 20265.0Great customer service ... every time I visit.
- GSGiancarlo ScottoniFeb 18, 20265.0Great place
- TGTaneisha GasqueFeb 16, 20265.0They have great customer service… Very friendly and professional. My item was shipped out and the receiver received it in a timely manner. I will always use them… Definitely for overnight shipping!
- IMInjego MontoyaFeb 10, 20261.0This place sucks. They literally delivered my stuff to the wrong address and since it says delivered and they took a picture of it at the wrong address there's nothing I can do about it. Tried to file claim online says my email doesn't match. How when I never gave you a email address. Y'all just be scamming. How is Amazon better at delivering?!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in West Springfield offer?
The UPS Store in West Springfield offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store in West Springfield?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Where is The UPS Store located in West Springfield?
It is located at 900 Riverdale St, West Springfield, MA 01089, across from Raymour And Flanigan on Route 5 South.
What payment methods are accepted at The UPS Store in West Springfield?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental and mail services?
Yes, they offer mailbox rentals and handle mail and packages securely for their customers.
Are there any yearly holiday closures for The UPS Store?
Yes, The UPS Store is closed on November 27, December 25, December 31, January 1, and January 19. They have regular hours on November 11 and November 28.
Can I get my documents notarized at The UPS Store in West Springfield?
Yes, notary services are available at The UPS Store along with faxing and document shredding.
Which nearby businesses could I visit along with The UPS Store in West Springfield?
Near The UPS Store, you can visit New England Drone Enterprises for event photography, Shred Nations for shredding services, Liberty Tax for tax and financial services, and Eco Roofing for roofing needs.
Are there any convenient food and beverage options near The UPS Store?
Yes, Dunkin' for coffee and donuts and Olive Garden Italian Restaurant for dining are located close to The UPS Store, perfect for grabbing a snack or meal before or after your visit.
What entertainment options are available near The UPS Store in West Springfield?
Rave Cinemas is nearby, providing a great option to catch a movie after visiting The UPS Store.
Brand Certified Facts from The UPS Store
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