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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in West Springfield, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
208 reviews
5 stars
131
4 stars
35
3 stars3
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of assistance.
Staff Knowledge
Many customers appreciate the knowledgeable staff, particularly in tech and printing services, but there are instances of employees being unhelpful or dismissive.
Store Experience
The store is generally described as clean and well-stocked, but there are complaints about long wait times and understaffing during busy periods.
Product Pricing
Customers express concerns about high prices for services and products, with some feeling that the value does not match the cost.
Positive Highlights
Several customers highlight specific employees for their outstanding service, particularly in the printing department, contributing to a positive overall experience.
- LTLouis TuloNov 17, 20255.0Picked up all my stuff for my project
- TDtania delgadoNov 9, 20255.0Brian was excellent. He helped me with my fax machine and explained everything about the copier scanner and fax that I was buying and he had a lot of knowledge.
- MBMoney bagsOct 27, 20255.0This is by far one of the best staples in the Pioneer Valley. I had a very important project that I was working on; I dropped it off on Sunday, and it was ready on Monday. I definitely appreciate the level of professionalism and how the job was done in a timely manner. Rebecca was amazing. She made sure I was happy with the job and asked if I had any questions or feedback. I was very impressed with the overall experience.
- JGJean GarciaOct 25, 20251.0They showed no willingness to assist or offer support.
- MDmichael dOct 18, 20255.0West Springfield Staples is awesome. The entire staff goes above and beyond on every visit. My latest visit I had my first encounter with an mis-priced item, and with the immediate assistance from Kat and Bryan, it was resolved instantly.
Frequently Asked Questions About Staples
What types of services does Staples in West Springfield, MA offer?
Staples offers printing, shipping, technology, travel, recycling, design, direct mail, passport photos, Amazon returns and pickup services.
What are the store hours for Staples in West Springfield?
Staples is open Monday through Friday from 8 AM to 8 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 6 PM.
What products can I purchase at Staples in West Springfield?
You can purchase a wide range of products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.
Does Staples in West Springfield provide pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples in West Springfield?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Where is Staples located in West Springfield?
Staples is located at 1129 Riverdale Street, Riverdale Plaza, West Springfield, MA 01089.
Are there any nearby restaurants I can visit before or after shopping at Staples?
Yes, nearby restaurants include LongHorn Steakhouse, Hot Table, Chili's Grill & Bar, I Love My Jojo's, Town & Country Liquors, and Table & Vine, all great options to dine near Staples.
What nearby shopping centers or stores can I visit when I am at Staples in Riverdale Plaza?
You can also visit Michaels Stores, Riverdale Shopping Center, Saucony, Chacos, and DICK'S Sporting Goods, all located close to Staples for additional shopping needs.
Is there a UPS shipping service near Staples in West Springfield?
Yes, UPS Alliance Shipping Partner and a UPS Access Point location are nearby, making it convenient for shipping and courier services.
Are there automotive services near Staples that I can use?
Nearby automotive services include Town Fair Tire (tire dealer and repair), Penske Truck Rental (truck rentals and movers), and The Home Depot's Tool & Truck Rental service.