United States Postal Service

3.5
13 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10 Central St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10 Central St, West Brookfield, MA
01585, United States

Hours

Reviews

3.5
13 reviews
5 stars
7
4 stars
0
3 stars
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0
1 star
4
  • DM
    doreen morris
    Aug 27, 2025
    5.0
    My post office is the BEST!!!! They always have been for 18 years.
  • KA
    Kristie Allen
    May 26, 2022
    5.0
    Jennie is a breath of fresh air. Wonderful customer service and very friendly, exactly what you expect in a small quaint town. Thank you.
  • CE
    Cultural Artist Encounter
    Dec 21, 2019
    1.0
    The Post Mistress is as nasty as they say. The other workers are courteous but the head worker is rude, aggressive and demeaning. Regardless of the customer she's speaking with or their query she will snap at them, is very scornful and degrading. That behavior is inexcusable. I've never written a review before, but I was so struck by the unpleasant situations I've experienced and witnessed as she spoke to others that I thought I'd weigh in. It makes going to the Post Office, which is a simple task, a very unpleasant venture. Such a shame really.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.