Business Details
About
Shipping ServiceCopy ShopOffice Supply StorePackaging Supply StoreSign ShopBanner StoreFax ServiceFedEx
Visit your local FedEx Office Ship Center in West Boylston, MA when you need packing supplies, boxes, and FedEx shipping services. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
2.9
314 reviews
5 stars
117
4 stars
32
3 stars
13
2 stars
6
1 star
146
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including misdeliveries, failure to deliver, and false delivery attempts.
Customer Service
Many reviews highlighted poor customer service experiences, including unhelpful responses and difficulty reaching representatives.
Staff Friendliness
Some customers noted that staff members at the location were friendly and helpful, providing positive interactions despite delivery issues.
Operational Problems
Customers expressed frustration with operational inefficiencies, such as incorrect tracking information and delays in package handling.
- IIignacio6 days ago1.0I’m starting to stop buying from companies that use fedex because the delivery drivers lie about attempting to deliver. If it requires a signature, they just don’t deliver. Avoid Fedex if you can.
- HJHannah JacobsDec 8, 20251.0Fedex will lie about attempted deliveries and refuse to redeliver. I have a ring camera. I can see you NOT delivering. Their online signature function doesn't work. Have been told delivery would be reattempted and nothing ever came. Customer service is a nightmare.
- SMS MillerDec 6, 20251.0Reported this location for making false delivery attempts.
- GSGavin SDec 4, 20251.0Driver keeps delivering packages to wrong addresses and customer service is no help
- KRKris RNov 10, 20251.0I'm in the MetroWest area and I am used to having FedEx packages come out from a Boston location (never a problem). The last 4 months all my packages have been coming out of the West Boylston FedEx and I've had nothing but trouble. The first was an expensive and insured packaged that required a Signature upon delivery. I was home by EOD, that day, and the package was still out for delivery. I checked my tracking around 5pm to see that 1) it had been delivered and 2) somebody named "Jay Dominguez" had signed for it. That is not my name, nor does anyone by that name live with me... So, I call up FedEx and after hours of waiting, and being hung-up upon a few times, I get someone in a call bank (overseas) saying there's nothing they could do because it was signed for... The customer service was a total joke. So, I planned on going down to the actual FedEx location in West Boylston to follow up the next day. Luckily, I found out that the package was left on my neighbor's porch when they dropped it off to me the following morning. We assume the driver signed for it and left it at the wrong house. There have been a few other instances where our packages never arrive, but are marked as delivered and a few more that were lost (never made it past West Boylston on tracking) at the West Boylston FedEx. Because my location is now serviced by this West Boylston FedEx I now avoid FedEx at all costs when I have the option. USPS and UPS, somehow, are more reliable.
Frequently Asked Questions About FedEx Office Ship Center
What services does FedEx Office Ship Center in West Boylston provide?
It offers packing supplies, boxes, FedEx shipping services including expedited, standard, and economy shipping, copy and print services, photo printing, and freight shipping.
What are the operating hours of FedEx Office Ship Center?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
What payment methods are accepted at FedEx Office Ship Center?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Where is FedEx Office Ship Center located in West Boylston?
It is located at 300 Century Dr, West Boylston, MA 01583, USA.
How can I contact FedEx Office Ship Center in West Boylston?
You can call them at +1 774-515-3905 or email usa3000@fedex.com.
What types of shipping brands are available at FedEx Office Ship Center?
The center offers services from FedEx Express, FedEx Ground, and FedEx Freight.
Are there FedEx Drop Boxes near FedEx Office Ship Center for convenient package drop-off?
Yes, multiple FedEx Drop Boxes are located nearby, providing easy options for dropping off packages outside regular business hours.
What nearby educational services can I visit in West Boylston after using FedEx Office Ship Center?
The American Red Cross CPR, First Aid, and AED Certification center is nearby, offering first aid and specialty education courses.
Are there any community or social service organizations near FedEx Office Ship Center?
Yes, the American Red Cross and Girl Scouts of Central and Western MA are located nearby, providing social services and youth programs.
What nearby recreational areas can I visit in West Boylston around FedEx Office Ship Center?
You can visit Aaron Krock Field, a park and stadium arena, and the Tris Speaker Little League baseball field and gym for sports and recreation.