United States Postal Service

2.3
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 561 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
561 Main St, West Boxford, MA
01885, United States

Hours

Reviews

2.3
10 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
1
1 star
6
  • DR
    Dan Roach
    Jul 24, 2025
    2.0
    I’ve been here maybe a dozen times. Maybe once the guy has been remotely friendly, otherwise he talks to me like I’m a nuisance and total idiot.
  • NS
    Nick S
    Jan 24, 2024
    5.0
    Jim at the West Boxford post office is a tremendous resource and extremely useful in helping in processing both domestic and international mailed parcels. He has even held packages that were incorrectly label. Jim does a great job and represents the USPS to its highest standards!
  • TB
    Todd Bullock
    Aug 29, 2023
    1.0
    Parked next to the reserved parking spot for the postal employee and got a condescending comment from the old man that works in this office, which was his way of asking us to move. Based on other reviews of this post office, it’s less surprising I suppose. Wild that a postal employee would speak to people in this manner.
  • JD
    James Downey
    Aug 14, 2020
    1.0
    I've never been to a post office where the clerk was THAT rude. Never go to this office if you can help it.
  • JS
    Joni Sharples
    Jul 27, 2020
    1.0
    The service here is lacking. I was barely helped and expected to know everything before coming in. The man behind the counter did not want to help customers at all and left me feeling uncomfortable and like I had been bothering him.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.