United States Postal Service

3.6
17 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1 Grove St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Grove St, Wellesley, MA
02482, United States

Hours

Reviews

3.6
17 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
1
1 star
4
  • JD
    James Dodge
    Jun 25, 2025
    1.0
    What a mess….worst customer service!!
  • SG
    Sabrina Grace
    Feb 11, 2025
    2.0
    I’ve been coming to this post office for 30 years. I have always had a pleasant experience even when wait times are super long. Today I had the displeasure of being “helped” by Zion. He apparently believes that if you aren’t familiar with shipping procedures he can speak to you (and over you) in a condescending, rude and brash manor. I will no longer be coming to this location because I would hate to ever have to have an interaction with such a rude person again. He had a pious attitude from the minute I walked in that was truly disgusting. There’s nothing hard about having a friendly courteous manor with a customer service but apparently that’s too much for him to supply.
  • JG
    Jennifer Green
    Dec 1, 2023
    1.0
    Horrible Customer Service!! Disgustingly Rude! This post office is supposed to open at 7:30. There was nobody at the counter. The door was locked, but I heard a lot of people behind another door. So I knocked, then opened the door to ask if they were opening and was told 8 o’clock shortstaffed and then he slammed the door in my face. How rude and unprofessional!!
  • RC
    Royal Choun
    May 23, 2017
    4.0
    The only reason why this office gets a 4 is because finding parking is terrible at this location. Aside from that, the service is amazing. These clerks were slammed when I went in but they managed to get customers in and out with only two clerks working the counter. Great job!
  • SM
    Shanel Marie
    Nov 28, 2015
    1.0
    Every time I come to this post office the clerk Mike is always so rude and unhelpful, he never smiles and is very unpleasant. It's the only one right up the street from my house and I absolutely hate the service here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.