The UPS Store

Reviews

• JL

  Jay Lamothe

  Apr 16, 2026
  5.0
  People very nice and helpful.
• HB

  Heidi Bradley

  Mar 14, 2026
  1.0
  Terrible experience. I opened a box to use temporarily after moving to the state. When it was about to expire, I called the store and spoke to someone who told me they could collect any mail that came after it expired and mail it to me at my new home a couple hours away. They took my credit card to pay for the postage.Turns out, they never did anything with It and the box was simply closed and set to return items to sender. Their response to my concern that my card number was mishandled was to deny everything and insist I never called. I contacted their corporate office, and the local store told them that I came in person to close the box, which I never did - I even still have the key. Completely irresponsible and unprofessional.
• CL

  Coastal Life

  Feb 13, 2026
  1.0
  Refused to accept an Amazon return, literally made up a reason, and I had to drive to another ups that accepted the exact same return with no changes. If you’re close to another location or have any other options, avoid this location.
• KS

  Kindra Sampson

  Feb 12, 2026
  1.0
  Random price gauging on "services." I used to get wine delivered here - one time it would be free, today it was $26.00 for "misc charges"... I've been getting wine delivered at UPS locations for years - it has been either 5.00 or 10.00. To top it off they are extremely rude. When I asked why the price had increased he told me "I was mistaken" if I thought I had been charged differently. Called the winery... I'll be going to FedEx - which is out of my way but better than dealing with unethical, rude staff.
• DS

  Dado Slezak

  Jan 31, 2026
  1.0
  Super helpful people and fast processing. I had my mortgage notarized, and was going to take picture of the signed note for my record, but they said they have a scan. So I scanned it and only AFTER was I told it’s $65 for a scan that would be free on iPhone when I said I was not interested in scan at that price I was told she already scanned it and there’s nothing that can be done. Relatively to the dozens of free apps this is by far the most expensive scan, but what bothered me more was that I got tricked into it. Careful as nothing is free so ask before because you won’t get your refund. As far as service and people - they are super nice indeed.

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