Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.3
(39 reviews)

Business Details

123 Galen St, Watertown, MA
02472, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 123 Galen St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 Galen St, Watertown, MA
02472, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.3
39 reviews
5 stars
19
4 stars
3
3 stars
0
2 stars
3
1 star
14
  • FR
    Fernando Rojas
    Apr 22, 2026
    5.0
    I recently visited the United States Postal Service and had a great experience overall. One of the tellers really stood out. He was incredibly thoughtful with his suggestions and took the time to walk me through every option step by step. Even though I ultimately decided not to ship through USPS because the available options were a bit out of my budget, I truly appreciated how clearly everything was explained. I left fully understanding what I would have been paying for, which says a lot about the level of service.
  • JM
    Johnny M
    Apr 21, 2026
    1.0
    I got there at 4:57 on 4-21-26 and it was closed. You’re not supposed to close until five first post office I’ve ever seen that closes Earlier and they’re closing time.
  • KK
    Kasey Krueger
    Feb 23, 2026
    5.0
    Going to the post office is a dreaded experience for some - long lines, expensive postage, crabby folk in a tight space - but I’ve really enjoyed every interaction I’ve had at this location. The gentlemen who work here have both been kind, professional and informative. It’s clear they’re underfunded/understaffed, because I see the same person here literally every day of the week - hats off to him for running the show. He’s helped me countless times - even locating a missing package I thought was long gone! Thank you for contributing positively to the community ♥️
  • DO
    Dan O'Connor
    Dec 17, 2025
    1.0
    I have been going here for 15 years. NO PROBLEMS. But today was the last time. I went in, overpaid for the wrong service, because all the options were not clearly given, and I went back and tried to correct it (2 minutes later). Seemed reasonable. I was told there is nothing that could be done. No apologies for their poor customer service, they made it out to be my fault. Who cares whose fault it was, I am here asking for a correction, correct it. So if a new employee overcharges someone by $50 or $100 what happens? ...oh well "the label is printed" this cannot be undone?? The customer is always wrong at this post office. Yikes. Another employee from the back even came over to yell ("Go Postal") at me for asking for a correction. Avoid or at least be sure to know your options, they WILL NOT be given to you correctly here.
  • RM
    Rogelio Moreira
    Mar 18, 2024
    1.0
    Terrible customer service, very rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others