Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5711 in Watertown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Main & Spring St.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
224 reviews
5 stars
68
4 stars
13
3 stars
7
2 stars
10
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely rude and unhelpful staff, particularly the owners, leading to a negative experience.
Pricing Issues
Numerous reviews mentioned overcharging for services such as printing labels and packaging supplies, causing frustration among customers.
Mixed Experiences
While some customers had positive interactions with certain staff members, the overall sentiment leaned heavily towards dissatisfaction.
Package Handling
Several reviews highlighted issues with lost packages and poor handling of returns, contributing to customer distrust.
Convenience
Despite the negative feedback, some customers appreciated the location's convenience and quick service for simple drop-offs.
- STSarina TcherepninJan 4, 20265.0Service is excellent and people who work there are s ad lasts friendly and helpful. So grateful to have this UPS in Watertown Square!
- ABAlexandrea BehDec 5, 20255.0Went here to get fingerprinted but the people being helped for packages seemed happy too. Turns out there's a number they can call for remote assistance with fingerprints and it makes a world of a positive difference. This is the third location I tried and the one I'd return to.
- NKNoshin KhanNov 22, 20255.0very nice experience, i believe management has changed, and so far both my experiences have gone well. very nice staff, and efficient!
- AAAYENov 8, 20251.0Print 3$ do not use this store
- EWEmily WileyOct 31, 20255.0The staff who helped me today were very friendly and efficient
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5711 in Watertown offer?
The UPS Store #5711 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and computer access.
What are the opening hours of The UPS Store #5711 on weekdays?
The store is open Monday through Friday from 8:30 AM to 6:00 PM.
Is The UPS Store #5711 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM, though hours may vary on holidays.
Are there any special offers available at The UPS Store #5711?
Yes, customers can save with special offers and coupons available on their website.
What payment methods does The UPS Store #5711 accept?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5711 located?
It is located at 15 Main St, Watertown, MA 02472, at the corner of Main and Spring Street.
Are there nearby places of interest or services close to The UPS Store #5711?
Yes, nearby places include Boston Women Connect (a community and education service), MetroWest Water Gardens (home improvement and landscaping), and The Divine Chocolate (a candy store and bakery).
How can I use nearby Boston Women Connect in relation to visiting The UPS Store?
If you have business with Boston Women Connect, you can conveniently visit The UPS Store #5711 nearby for your shipping, printing, or mailbox needs before or after your visit.
What recreational activities are available near The UPS Store #5711?
Nearby, HUB Sports Boston offers gym and sports club facilities, which you can visit before or after accessing shipping or printing services at The UPS Store.
Are there services related to home improvement near The UPS Store #5711?
Yes, MetroWest Water Gardens provides home improvement and landscaping services close to The UPS Store, useful if you need related supplies or assistance in the area.