Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5711 in Watertown offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Main & Spring St.
Details
- DeliveryNot available
Location
Hours
Reviews
2.5
223 reviews
5 stars
66
4 stars
13
3 stars
7
2 stars
10
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many reviews highlighting rude and unhelpful staff, particularly from the owners.
Pricing Issues
Customers frequently complained about high prices for services and materials, including charges for printing labels and packaging supplies.
Inconsistency
While some customers reported positive experiences with helpful staff, many others described negative interactions, suggesting inconsistency in service quality.
Convenience
Several reviews noted the convenience of the location and quick service for simple drop-offs, although this was overshadowed by negative experiences for more complex transactions.
Lost Packages
Multiple customers reported issues with lost packages and inadequate responses from staff when seeking assistance.
- NKNoshin Khan2 days ago5.0very nice experience, i believe management has changed, and so far both my experiences have gone well. very nice staff, and efficient!
- AAAYENov 8, 20251.0Print 3$ do not use this store
- EWEmily WileyOct 31, 20255.0The staff who helped me today were very friendly and efficient
- RRRuth Araly Sandoval RocaSep 23, 20255.0La atención al cliente es muy buena, un señor que estaba ahi me atendió muy amablemente apelar que no se mucho inglés fue muy amable conmigo
- JKJesse KruegerSep 19, 20251.0Absolute worst customer service. The lady on the phone was extremely rude and unpleasant, kept cutting me off and not helping to come up with any solution after waiting 9 1/2 for a package I have to sign off on. Wasted another day at home waiting for this package for it to not be delivered in the time window yet again. Still have not received.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5711 in Watertown offer?
The UPS Store #5711 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, and computer access.
What are the opening hours of The UPS Store #5711 on weekdays?
The store is open Monday through Friday from 8:30 AM to 6:00 PM.
Is The UPS Store #5711 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM, though hours may vary on holidays.
Are there any special offers available at The UPS Store #5711?
Yes, customers can save with special offers and coupons available on their website.
What payment methods does The UPS Store #5711 accept?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5711 located?
It is located at 15 Main St, Watertown, MA 02472, at the corner of Main and Spring Street.
Are there nearby places of interest or services close to The UPS Store #5711?
Yes, nearby places include Boston Women Connect (a community and education service), MetroWest Water Gardens (home improvement and landscaping), and The Divine Chocolate (a candy store and bakery).
How can I use nearby Boston Women Connect in relation to visiting The UPS Store?
If you have business with Boston Women Connect, you can conveniently visit The UPS Store #5711 nearby for your shipping, printing, or mailbox needs before or after your visit.
What recreational activities are available near The UPS Store #5711?
Nearby, HUB Sports Boston offers gym and sports club facilities, which you can visit before or after accessing shipping or printing services at The UPS Store.
Are there services related to home improvement near The UPS Store #5711?
Yes, MetroWest Water Gardens provides home improvement and landscaping services close to The UPS Store, useful if you need related supplies or assistance in the area.