United States Postal Service

2.8
106 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 776 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
776 Main St, Waltham, MA
02451, United States

Hours

Reviews

2.8
106 reviews
5 stars
32
4 stars
15
3 stars
5
2 stars
7
1 star
47
  • SS
    S
    Dec 30, 2025
    1.0
    My mail arrives at 6 pm, when the next street and the rest of the neighborhood, gets their mail at 11 to 12! This has been going on since forever! Shame on you! I’m so sick and tired of this happening all the time when I’m waiting for important documents and packages! How would you like it if you were waiting for a disability check, that you couldn’t wait to cash, to spend on food and necessities, was being constantly delayed or sent to the wrong address??Disgusting!
  • YH
    yang hu
    Dec 29, 2025
    1.0
    Garbage attitude of the male guy. I just wanna do a flat mail, I said I need to have a stamp on it and he said it's fine. Now my mail is returned and I have to do it again.
  • OO
    Os
    Dec 28, 2025
    1.0
    Terrible customer service, the attitude was completely unacceptable.
  • WR
    Wesley Rose
    Dec 8, 2025
    1.0
    Garbage attitudes and they love to sit there on their phones
  • MJ
    Maribeth Jensen
    Dec 5, 2025
    1.0
    Why are my Amazon orders being delivered by the usps??? If I had known, I would never have ordered them in the first place. Why, you’re probably thinking? It’s because the usps is not delivering my mail or packages! And the mail carriers are RUDE and shady! They make me feel uncomfortable. I stopped saying “hi” to them because when I did, they would just stare! Like, so uncomfortable! So I’ve been avoiding any seller that uses them as a carrier. Found out today that even if you order from Amazon, certain sellers will hand it over to usps, without letting you know. What should have been delivered today on Friday, is now delayed till Monday! They love to delay AND send it to the wrong house ALL THE TIME!!! This has been an ongoing problem that’s been happening for so long. Such a disgrace because I was relying on them, but not anymore!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.