United States Postal Service

3.3
28 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 38 Spruce St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 Spruce St, Waltham, MA
02453, United States

Hours

Reviews

3.3
28 reviews
5 stars
11
4 stars
7
3 stars
0
2 stars
0
1 star
10
  • VP
    Vanessa Phuong
    5 days ago
    1.0
    Has not been opened the past 2 times I've gone, today and yesterday. No posting regarding closure. What's going on?
  • EE
    E.d.
    Nov 10, 2025
    1.0
    If you want your important state documents to get “lost” EVEN THOUGH you send it certified, with tracking and have it stuck in a Rhode Island post office, since April (going 7 months now), and none of the postal workers can help you out and just shrug their shoulders, then this is the place for you!!! These important state documents were being sent from Waltham, going to Boston. There was no need for it to go to Rhode Island! I hope this place gets audited! Avoid this place!
  • VV
    Valmik
    Dec 13, 2022
    4.0
    The staff at the counter was quick and efficient. Wish there was more available street parking.
  • TH
    Theresa Hatton
    Oct 9, 2022
    5.0
    Great customer service 👏

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.