The UPS Store

3.4
100 reviews
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Business Details

450B Paradise Rd, Swampscott, MA
01907, United States
(781) 593-9200
https://locations.theupsstore.com/ma/swampscott/450b-paradise-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1479 in Swampscott offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swampscott Mall.

Details

  • DeliveryNot available

Location

The UPS Store
450B Paradise Rd, Swampscott, MA
01907, United States

Hours

Reviews

3.4
100 reviews
5 stars
55
4 stars
3
3 stars
1
2 stars
4
1 star
37
  • TB
    Tasheaka Buchanan
    Nov 13, 2025
    1.0
    My recent visit to the UPS location in Swampscott was completely unacceptable. The staff spoke to me in a rude and disrespectful manner, raised their voices at me without justification, and even threatened to call the police on me during a routine interaction. This behavior is unprofessional, inappropriate, and entirely out of line for any customer service establishment. No customer should be treated this way. I strongly urge management to address this conduct immediately and ensure that staff are trained to handle situations respectfully and professionally.
  • YG
    Young GAZ
    Nov 13, 2025
    1.0
    if i could leave a 0- star review i would. These guys have zero respect for their customers. Don't recommend this location for anything. If they continue to act like this, i don't see them being open for too long. You have lost my business for good. #dobetter
  • SB
    shy boss
    Nov 13, 2025
    1.0
    When arriving I observed a male yelling at an older woman. He was upset because she parked and left her hazards on where she shouldn’t have. She moved immediately. HE WAS STILL SCREAMING. I’m standing in line waiting to be dealt with and I said to the other employee there’s no need for him to speak to a woman like that. The male who was screaming walked in an said he’s the manager and since I have an opinion I can leave the store and proceeded to call the cops and tell the man behind the counter NOT to serve me. I have it all on video and the male still took my package. If it’s not delivered I will most definitely obtain a lawyer 😈 😀 it’s all on video !! I WILL NEVER GO THERE AGAIN AND IM SURE EVERYONE IN THE LINE WONT EITHER. HE WAS ON A POWER TRIP SCREAMING HE IS A MANAGER AND HE CAN DO AS HE WANTS. This happened on NOVEMBER 13,2025 @ 4:38pm to be exact.
  • BM
    Brittney Martin
    Oct 22, 2025
    1.0
    The staff has been rude and unhelpful on multiple occasions.
  • JC
    John Callahan
    Oct 18, 2025
    1.0
    Also got burned by lack of notary services. Drove an hour to get here to use their notary, made an appointment and everything only to find out they haven’t offered that in years.
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Frequently Asked Questions About The UPS Store

What services does The UPS Store in Swampscott provide?

The UPS Store in Swampscott offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and more.

Where is The UPS Store #1479 located?

It is located at 450B Paradise Rd, Swampscott, MA 01907, inside the Swampscott Mall.