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United States Postal Service

2.4
(118 reviews)

Business Details

1883 Main St, Springfield, MA
01101, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1883 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1883 Main St, Springfield, MA
01101, United States

Hours

Reviews

2.4
118 reviews
5 stars
37
4 stars
5
3 stars
3
2 stars
1
1 star
72
  • JM
    Jesse Morin
    Feb 13, 2026
    1.0
    Garbage service. Issues weather delays when there is no inclement weather. Delays mail for literally no reason. Regularly sends tracked packages to incorrect distribution centers. Can anyone here actually read?
  • IO
    Inocencio Oliveras
    Dec 11, 2025
    1.0
    There is someone that is working for this post office and there really disrespectful behavior and parking in a private parking in where I pay for the parking so for like that I can come home after work I a 15 hour shift isn’t fair.
  • MK
    Mista Kungfu
    Oct 16, 2025
    1.0
    Location is terrible it’s seems like it’s a usps thing everywhere. Prices get increased every year but service remains terrible!! Like how come the busiest time of the day that’s when there is only one worker at the front it’s ridiculous.
  • MS
    m shub
    May 2, 2025
    1.0
    Normally, I'm a warm, patient and cheerful woman of character and often this USPS location staff members manages to provoke me out of my comforting personality. Reasons: From the management to the front clerk workers each individual conducts themselves in a unprofessionalism mannerism!! This type of trained cultural should be unacceptable within our community. The attitudes and acts of rudeness is intolerable!! It's apparent, these USPS workers have no respect or regards to customers nor their public service duties. After waiting in line for long periods of time due to lack of an organized operation you're confronted with a non-caring, lack of empathy attitude. Moreover, too many times a worker has closed the line and simply walked away. When asked, excuse me may I please have some service? They've replied by stating " I'm going to lunch, it's pass my lunch time." Who does that!! No warning or substitute worker until management feel like putting down the cell phone and doing his or her job. As a customer entering this USPS location, due to it being close to my job, you are treated and made to feel as though you're a bother or nuisance to the workers.. I plead for something to be done in the manner of professional development/customer service training at this site immediately!! They have absolutely no regards in providing a pleasant experience at this location!!! Again, as a lawful citizen, all paying business customer deserve some Respect and fair Equity treatment no matter their race, creed, and color across the board. 💯
  • LF
    Lymari Fines
    May 7, 2024
    1.0
    El peor lugar el trato del señor Eric en atención al cliente es fatal. El cliente no tiene culpa que no hayan empleados y se llene demasiado el correo debe enseñar a sus empleados a tratar mejor al cliente. Acabo de salir del correo y su actitud hacia mi persona no fue la adecuada entiendo que haya fila larga pero voy para un servicio no es manera de tratarme.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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