United States Postal Service

2.5
117 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1883 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1883 Main St, Springfield, MA
01101, United States

Hours

Reviews

2.5
117 reviews
5 stars
37
4 stars
5
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3
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1 star
71
  • IO
    Inocencio Oliveras
    Dec 11, 2025
    1.0
    There is someone that is working for this post office and there really disrespectful behavior and parking in a private parking in where I pay for the parking so for like that I can come home after work I a 15 hour shift isn’t fair.
  • MK
    Mista Kungfu
    Oct 16, 2025
    1.0
    Location is terrible it’s seems like it’s a usps thing everywhere. Prices get increased every year but service remains terrible!! Like how come the busiest time of the day that’s when there is only one worker at the front it’s ridiculous.
  • MM
    Marimer Merced
    Aug 1, 2025
    1.0
    Only on person for a line of 20 people. This is ridiculous. This people who works here don't want to work. Fin people who wants to work!
  • SW
    Stephanie Woods
    Jul 28, 2025
    1.0
    This office has become pathetic about package delivery!!!!! I have 2 separate items that arrived at the post office on Thursday! They were both loaded on the truck Friday morning at 7am, and THEN UNLOADED AND NOT DELIVERED! I have tracking delivery, and it said they would be delivered the next business day. It is now 6:30pm on Monday. Guess what? No items, and NO TRACKING UPDATE! One item cost $150, and the other over $50!!! What is going on, USPS??? Why don't you want to deliver your packages????
  • LF
    Lymari Fines
    May 7, 2024
    1.0
    El peor lugar el trato del señor Eric en atención al cliente es fatal. El cliente no tiene culpa que no hayan empleados y se llene demasiado el correo debe enseñar a sus empleados a tratar mejor al cliente. Acabo de salir del correo y su actitud hacia mi persona no fue la adecuada entiendo que haya fila larga pero voy para un servicio no es manera de tratarme.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.