United States Postal Service

1.8
25 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3065 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3065 Main St, Springfield, MA
01107, United States

Hours

Reviews

1.8
25 reviews
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19
  • YC
    yoshua cotto
    Dec 29, 2025
    5.0
    New person is very helpful and professional.
  • JA
    Jocelyn Ang
    Aug 18, 2025
    5.0
    Very friendly
  • TT
    Tyler
    Nov 25, 2024
    1.0
    Is there anything less than one star? I’ve been sending things through eBay without issue for years. I bring my packages here the guy says it’s overweight you need a new label. Normally when this occurs I get billed eventually since I have a prepaid label. He told me I needed to print a new label and there was nothing he could do. I thought in my head…. That doesn’t sound right. I went down the street to the other post office. They took the package without a problem. They weighed it too and didn’t mention it being overweight. The other reviews on here are all terrible and very accurate. Also I had to put my packages through bulletproof glass. A nice little added touch. Needless to say won’t be returning. I might actually fill out the survey they gave me on the receipt for the package they did take. I won’t be giving them a good score.
  • SR
    Solimar Rodriguez
    Feb 26, 2022
    1.0
    If I could put Zero stars I would. By far the worst experience I've had with trying to simply deliver a package. An older white guy was extremely rude from the moment I asked for help. Didn't want to weigh or provide any service and was rude the whole time. Prior before helping myself, he was rude to another Hispanic customer. Don't waste your time unless you feel like arguing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.