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Brand Certified

United States Postal Service

2.9
(63 reviews)

Business Details

393 Belmont Ave, Springfield, MA
01108, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 393 Belmont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
393 Belmont Ave, Springfield, MA
01108, United States

Hours

Reviews

2.9
63 reviews
5 stars
25
4 stars
4
3 stars
4
2 stars
2
1 star
28
  • RB
    Rob B
    Nov 10, 2025
    1.0
    Never answers phones the dude at the desk throws packages before scanning them ever since Joanne left the place went downhill they got lazy and if you have packages held at the post office the second the regular carrier leaves the packages go back out on the truck for delivery ANSWER YOUR PHONES AND STOP BEING LAZY LIKE ALL THES EPTHER COMPANIES CAN WE GET A NEW MANAGER THERE NOT KELLY....
  • SR
    Stephanie Richardson
    Oct 28, 2019
    1.0
    This post office has the worst customer service. The wait time is over 25 minutes. The employees are so rude. The manager is not helpful. Very rude also. Bill is one of the worst. He uses foul language. I reported it to the manager; she denied it as if she was there. It was a witnessed who saw and heard what he said.
  • CD
    Carroll Dwyer
    Jul 28, 2017
    1.0
    Poor response time ... Waited 25 minutes Wanted to check with my carrier about the delivery today ... To busy being asked to do a survey ...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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