Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 393 Belmont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.9
63 reviews
5 stars
25
4 stars
4
3 stars
4
2 stars
2
1 star
28
RB
Rob B
Nov 10, 2025
1.0
Never answers phones the dude at the desk throws packages before scanning them ever since Joanne left the place went downhill they got lazy and if you have packages held at the post office the second the regular carrier leaves the packages go back out on the truck for delivery ANSWER YOUR PHONES AND STOP BEING LAZY LIKE ALL THES EPTHER COMPANIES CAN WE GET A NEW MANAGER THERE NOT KELLY....
SR
Stephanie Richardson
Oct 28, 2019
1.0
This post office has the worst customer service. The wait time is over 25 minutes. The employees are so rude. The manager is not helpful. Very rude also. Bill is one of the worst. He uses foul language. I reported it to the manager; she denied it as if she was there. It was a witnessed who saw and heard what he said.
CD
Carroll Dwyer
Jul 28, 2017
1.0
Poor response time ...
Waited 25 minutes
Wanted to check with my carrier about the delivery today ...
To busy being asked to do a survey
...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Springfield, MA?
The United States Postal Service is located at 393 Belmont Ave, Springfield, MA 01108.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours are available at select locations.
What is the fee for a passport photo at this location?
The current cost for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form. Online application is available at the USPS website.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check directly with the location.
What nearby postal locations can I visit around 393 Belmont Ave?
Nearby postal locations include another United States Postal Service branch, US Post Office, Post Office Forest Park, and UPS Access Point locations, offering additional mailing and shipping options.
If I'm visiting the Post Office, what local amenities or attractions are nearby?
Nearby you can find Springfield City Library, Serenity Club of Springfield for health services, and Blacktop Cafe for refreshments, making it convenient to combine errands or leisure activities.
How can nearby services like Jackson Hewitt Tax Service assist me while visiting the Post Office?
Jackson Hewitt Tax Service nearby can help you with tax preparation and financial matters conveniently during your visit to the Post Office area.
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