United States Postal Service

2.5
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 235 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 Main St, Southbridge, MA
01550, United States

Hours

Reviews

2.5
23 reviews
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12
  • MC
    Matthew Cowher
    Apr 21, 2025
    1.0
    They misplaced my package and wouldn't tell me where it last was. I told the old white lady it was a big deal they lost this. It was multiple weeks income for me. She laughed in my face. Disgusting. Horrible service. Oh and I have more packages damaged that go through Southbridge. Go to Charlton or Sturbridge instead
  • AH
    Anna Henning
    Oct 10, 2023
    2.0
    I don't know if they are chronically understaffed, but wait times here are long.
  • SM
    Shana Morris
    Jan 18, 2023
    1.0
    The southbridge post office staff are unprofessional they are refusing to give me my package that I ordered two weeks ago and they are saying that I'm not going to be getting my mail
  • CP
    Caridad Perez
    Jan 27, 2017
    1.0
    I was misinformed about the prices the day I was shipping out a package which I tried to just let that slide. Then I paid extra to get a package shipped in two days and it's been a week and has yet to be received. The phone number online also isn't working for some reason when I tried to contact them? Very frustrated.
  • SS
    Shay Stewart
    Dec 16, 2016
    4.0
    Fast and friendly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.