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United States Postal Service

2.5
(26 reviews)

Business Details

235 Main St, Southbridge, MA
01550, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 235 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 Main St, Southbridge, MA
01550, United States

Hours

Reviews

2.5
26 reviews
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14
  • RI
    RRG INC
    Jan 28, 2026
    1.0
    Worst experience I have ever had with a post office and its not even close. The other reviews speak for themselves. Neighboring post offices are well aware of how bad this place is because people would rather travel to them and avoid this place.
  • JT
    J T
    Jan 27, 2026
    1.0
    I am not much of a complainer this is my first review on Google but just wanted to share these pictures with the post office as this is the second day in a row they wont delivery my mail because they claim my property is not accessible. I am very considerate when there is bad weather but as you can see the pathway to my home is bare concrete and so isnt the path to my door. Over 50 pounds of rock salt and a plow. I would prefer they just say they didnt feel like getting out of the truck than making if seem like i have an obstructed path. Techincally you really just need to make sure they have a clear footpath but I made sure they could pull their truck up which they often do so i cleared and salted all of it so they could even turn around One picture is the driveway the other the pathway to my front door. Btw the few times I have had an issue with them everytime it was a non-regular driver.
  • MC
    Matthew Cowher
    Apr 21, 2025
    1.0
    They misplaced my package and wouldn't tell me where it last was. I told the old white lady it was a big deal they lost this. It was multiple weeks income for me. She laughed in my face. Disgusting. Horrible service. Oh and I have more packages damaged that go through Southbridge. Go to Charlton or Sturbridge instead
  • AH
    Anna Henning
    Oct 10, 2023
    2.0
    I don't know if they are chronically understaffed, but wait times here are long.
  • CP
    Caridad Perez
    Jan 27, 2017
    1.0
    I was misinformed about the prices the day I was shipping out a package which I tried to just let that slide. Then I paid extra to get a package shipped in two days and it's been a week and has yet to be received. The phone number online also isn't working for some reason when I tried to contact them? Very frustrated.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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