FedEx Ship Center

3.1
475 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in South Boston, MA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
775 Summer St, South Boston, MA
02127, United States

Hours

Reviews

3.1
475 reviews
5 stars
179
4 stars
69
3 stars
19
2 stars
17
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative overall experience.

Delivery Issues

Frequent complaints about missed deliveries and packages being held without proper notification.

Positive Staff Experiences

Some customers highlighted individual staff members who provided excellent service, contrasting with the overall negative feedback.

Long Wait Times

Customers consistently mentioned long wait times and understaffing at the location.

High Costs

Several reviews noted that shipping costs were perceived as excessive for the service provided.
  • MG
    madeleine gallant
    Dec 24, 2025
    1.0
    Truly the worst customer experience ever. I will never buy from a company that ships through FedEx
  • PV
    P Y S V S VARMA
    Dec 18, 2025
    5.0
    Well staff are friendly & good enough to guide.which made my shipping easy.
  • PP
    Phuong Phan
    Dec 16, 2025
    1.0
    Charged $23.58 to ship a 1.9 lb box (10×7×4 inches) plus a $10 handling fee—totals $33.58. For a small, light package, that’s outrageous. Would not recommend.
  • TC
    Theresa Coughlan
    Dec 15, 2025
    5.0
    As an onsite manager of a condo in Somerville, my experience with delivery drivers is far from few, and frequently a dreaded experience. However, Jonathon Florence out of the FedEx South Boston branch is never anything but a joy. He's helped me move large packages from other carriers, ensures all deliveries go exactly where they need to and above all, is truly a breath of fresh air with his reliable smile! In an industry when most interactions require assistance, Jonathon is bright and cheerful, always asking me how I'm doing and delivering A+ customer service. His kind spirit valiant efforts are unmatched. We are beyond lucky to have him service our building and I hope he is appreciated by ALL, employers and customers alike.
  • CN
    Cameron Napolitano
    Dec 12, 2025
    5.0
    The people who were working the front desks today around 4-5pm were super nice and helped me find my package when I forgot to include a form 🥹

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in South Boston offer?

FedEx Ship Center offers a variety of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours of FedEx Ship Center in South Boston?

The FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:30 AM to 3:00 PM, and closed on Sundays.