United States Postal Service

2.8
64 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18 Bow St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18 Bow St, Somerville, MA
02143, United States

Hours

Reviews

2.8
64 reviews
5 stars
24
4 stars
3
3 stars
3
2 stars
1
1 star
33
  • JZ
    Jeremiah Zblewski
    Aug 9, 2025
    5.0
    Pleasant, helpful employees!
  • MM
    Martin
    Jul 25, 2025
    5.0
    I had a great experience at the Somerville USPS store. I sent important international documents, and Marcello was invaluable, professional, and kind. He explained everything clearly, double-checked the details and made the entire process smooth and stress-free. It’s rare to feel genuinely cared for at a post office, but that’s precisely how I felt here. I wish the interior were more modern, but the quality of service more than made up for it. Thanks again to Marcello and the team!
  • FB
    Fiona Boyd
    Feb 24, 2025
    5.0
    Efficient office, nice people
  • EB
    Emma Boehm
    Jan 23, 2022
    1.0
    Terrible experience (as others have cited) on a recent Saturday visit. The clerk was extremely rude and unfriendly, and while all of us were in line way before 2pm, she yelled to us all that we should know better than to come to the post office “so late” on a Saturday. Why should we know better if the establishment closes at 2? She refused to help me with mailing my package and refused to let me step to the side to correct my “mistake” and mail the package after 30 minutes in line. Truly some of the worst customer experience I have ever encountered. And I really hate to give the USPS a bad review! But, she was truly horrible. Would avoid this location if you can - which is clearly what this woman wants as she made it pretty clear that she doesn’t want people frequenting her USPS location

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.