United States Postal Service

3.1
52 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 320 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
320 Broadway, Somerville, MA
02145, United States

Hours

Reviews

3.1
52 reviews
5 stars
23
4 stars
4
3 stars
2
2 stars
1
1 star
22
  • NT
    Ninja Trader
    Nov 9, 2025
    1.0
    Do yourself a favor and stay away from this place. Employees at this location has been working here for YEARS and they SWEAR they know's everything EXCEPT how to help you! They consistently blame other people, Famous words - "not my fault" or "I didn't deliver your package" Trust me, avoid this place at all cost. Employees are rude, have a constant attitude and prefer to pass blame than to actually help customers.
  • SF
    Sherry Farell
    Jul 10, 2025
    1.0
    I have tried to go to this office twice in the past week at 8 am. Both times they were closed even though it says they open at 8am. You can actually call them to talk to an actual person there to tell you exactly what time they open the door so get ready to stand in the rain or sweltering heat if you show up at 8am.
  • BS
    Brian Shea
    Jul 4, 2025
    5.0
    Always helpful and friendly.
  • AR
    Alex Rigos
    Aug 2, 2022
    1.0
    I've been using a PO Box here for many years. However, these last few months have been horrible. They hired a bunch of new people and I've noticed that a lot of the packages that say to be "delievered" to my PO Box are not delievered for weeks. I'm missing hundreds of dollars of packages that I'll never be able to receive due to poor management and order. This needs to be fixed.
  • RR
    Randy
    Aug 6, 2021
    5.0
    They're always helpful when I go here, in particular showing patience in explaining to me the different delivery speeds and tracking options & rates.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.