Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Somerville, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
249 reviews
5 stars
173
4 stars
39
3 stars
12
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being helpful, knowledgeable, and friendly, with many customers highlighting individual employees for their exceptional service.
Store Environment
Customers appreciate the clean, well-organized store layout and the pleasant atmosphere, making it a comfortable shopping experience.
Product Availability
The store is noted for having a good selection of office supplies and printing services, although some customers mention higher prices.
Mixed Experiences
While many reviews are positive, there are some reports of rude or unhelpful staff, particularly in the printing department, indicating inconsistency in service.
- CCChantal ChiuDec 20, 20255.0Been using it for Amazon return and Happy Return. The staff are great.
- RBRosanna BonnetDec 14, 20255.0Excellent Team, will be my store to go from now on!
- BMBelene M. MatthewDec 12, 20255.0Knowledgeable, helpful, empathetic, rapport building, trouble shooting, nice dispositions, take time with you while not neglecting others, team work. Nice variety of products and variations in prices from low end to high end. If the company itself fixes such things as displaying number of items left in stock or offering waitlist and estimated restocking dates, and not allowing a purchase of another purchaser purchases last item in stock
- HSHoward StrangerDec 7, 20255.0Great customer service, knowledgable staff , I recommend to my friends.
- JCJewel CrouchDec 4, 20255.010 stars for Keysha and her manager for going above and beyond!! I needed help finding toner and they were more than helpful.
Frequently Asked Questions About Staples
What are the opening hours of Staples in Somerville, MA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Somerville offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, including passport photos, direct mail, coworking, and Amazon returns.
Does Staples in Somerville offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Somerville?
Staples carries a wide range of products including laptops, desktops, printers, ink and toner, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, and Canon.
What payment methods are accepted at Staples in Somerville?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Staples in Somerville a good place for small businesses and remote workers?
Yes, Staples focuses on serving small businesses, entrepreneurs, remote workers, parents, teachers, and students with products and services essential to working and learning.
Is there free Wi-Fi available at Staples in Somerville?
Yes, Staples offers free Wi-Fi to customers.
Which nearby places can help me find Staples in Somerville?
Staples is located in Assembly Square Marketplace, near places like Trader Joe's and Starbucks, which are helpful landmarks when visiting the store.
Are there convenient shipping and delivery services near Staples in Somerville?
Yes, nearby UPS Access Point location and UPS Alliance Shipping Partner provide courier and delivery services close to Staples.
What other services can I explore near Staples in Somerville for phone or electronics needs?
Nearby Somerville Phone Repair and Verizon Wireless offer mobile phone services and electronics, useful if you need tech support alongside your Staples visit.