Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Somerville, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
242 reviews
5 stars
167
4 stars
39
3 stars
12
2 stars
5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer feedback highlights a mix of experiences with staff, ranging from exceptional service by individuals like Jose, Henry, and Marie to instances of rudeness and unhelpfulness from others.
Customer Service
Many reviews commend the overall customer service, noting helpful and knowledgeable staff, while some customers reported negative experiences with service quality and responsiveness.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing it as overpriced compared to competitors, particularly for services like faxing.
Store Environment
The store is generally described as clean, well-organized, and pleasant, contributing to a positive shopping experience.
Product Availability
Customers appreciate the wide selection of office supplies and services available, although some noted limitations in specific product offerings.
- DYDavid YoungNov 14, 20255.0Staff was very helpful building was beautiful and looked brand new new very spacious good printing prices and support
- SLSara LaVancherNov 13, 20255.0I come in often to get posters made and Jason is the absolute best! Fast, friendly, super reliable.
- AFAshlyn FigueredoNov 5, 20251.0Staff at the printing pickup were rude and dismissive. Definitely not a pleasant experience
- ALAnnie LeonardOct 18, 20255.05 stars for super-helpful service from this store’s manager, Jose, who went above and beyond to find us an alternative location for a Clear TSA precheck appointment when this location’s staffer failed to show up.
- GFGrace FuOct 16, 20255.0I recycled a cable here. All the staff are very friendly.
Frequently Asked Questions About Staples
What are the opening hours of Staples in Somerville, MA?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Somerville offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, including passport photos, direct mail, coworking, and Amazon returns.
Does Staples in Somerville offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Somerville?
Staples carries a wide range of products including laptops, desktops, printers, ink and toner, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, and Canon.
What payment methods are accepted at Staples in Somerville?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Staples in Somerville a good place for small businesses and remote workers?
Yes, Staples focuses on serving small businesses, entrepreneurs, remote workers, parents, teachers, and students with products and services essential to working and learning.
Is there free Wi-Fi available at Staples in Somerville?
Yes, Staples offers free Wi-Fi to customers.
Which nearby places can help me find Staples in Somerville?
Staples is located in Assembly Square Marketplace, near places like Trader Joe's and Starbucks, which are helpful landmarks when visiting the store.
Are there convenient shipping and delivery services near Staples in Somerville?
Yes, nearby UPS Access Point location and UPS Alliance Shipping Partner provide courier and delivery services close to Staples.
What other services can I explore near Staples in Somerville for phone or electronics needs?
Nearby Somerville Phone Repair and Verizon Wireless offer mobile phone services and electronics, useful if you need tech support alongside your Staples visit.