Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.7
(42 reviews)

Business Details

43 Maple Ave, Shrewsbury, MA
01545, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 43 Maple Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
43 Maple Ave, Shrewsbury, MA
01545, United States

Hours

Reviews

2.7
42 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
2
1 star
21
  • MO
    Maeve OConnell
    4 days ago
    1.0
    THEY WITHHOLD YOUR MAIL AND ARE RUDE AND DO ILLEGAL THINGS!!! Middle aged white man with the glasses and nasty attitude: My partner was there 24 hours before I was to check for our mail and confirmed myself and the home owner had mail there that he could not pick up for us because his license isn’t updated with our new address. They physically showed my partner my piece of mail along with 4-5 letters for the home owner that was waiting there but said myself or the home owner needed to be the one to pick it up and my partner could not. Okay no problem. I show up to pick up my mail the following day, and was treated with the most disrespect. The interaction turned sour when I told the worker I had mail there to pick up, so he “checked the back” and told me there was nothing for the entire address. I told him that my parter was shown the envelope with my name on it along with other letters for the other person who lives in the home, and it was definitely here. He proceeds to get extremely annoyed with me, starts to raise his voice and said “Well you told me you had mail, that’s different than a certified letter” I said I have no idea if it’s a certified letter or not, MAIL IS MAIL. I did not say anything wrong and the worker became embarassed that he could not find my letter and is withholding my mail from me to be petty. He continued to try to argue with me about silly things and said I need to give him the tracking number. I don’t have a tracking number for a letter… That’s not a thing and does not exist and anybody knows that and I told him multiple times it is there. He then proceeds to say they only hold mail for 15 days… My mail just got here this week. It hasn’t even been 5 days let alone 15 so no way they “returned to sender”. This guy was a class A jerk. Nobody bothers to answer the phones and they have the worst hours and I work a full time job and also work Saturdays. I can’t just make it down at any moment to try and get my mail when someone else is working that actually knows how to do their job. They are doing illegal things here by not giving me my mail and lying. This happened around 3 PM on Friday February 27th. Based off the other reviews of this facility, this is not the first time customers have been treated with disrespect.
  • JH
    Jeffrey Harrington
    5 days ago
    1.0
    Lazy mailmen/mail woman. Won't get out of their box trucks to deliver mail when my mailbox is clear
  • SK
    Shankar Krishnan
    Feb 14, 2026
    1.0
    By far the most rude employees I have seen at any USPS location. Extremely unhelpful and take hours for a simple transaction. Please don't go here.
  • RW
    Ray Williams
    Feb 4, 2026
    1.0
    This is definitely the last time I would visit here. The man is rude is yelling at customers.
  • IB
    Islam El bakoury
    Dec 11, 2025
    1.0
    USPS lost my son passport and I had to pay again for the priority shipping with another useless tracking

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others