The UPS Store

3.8
242 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6460 in Shrewsbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
119 Boston Turnpike, Shrewsbury, MA
01545, United States

Hours

Reviews

3.8
242 reviews
5 stars
165
4 stars
5
3 stars
0
2 stars
4
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Gurdeep and Uday for their exceptional service.

Pricing Concerns

Several reviews expressed dissatisfaction with shipping costs and additional charges for services like taping packages, leading to perceptions of unfair pricing.

Store Environment

The store was frequently described as clean, organized, and well-located, contributing to a positive customer experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances, indicating inconsistency in service quality.
  • JM
    Jason San Martin
    Jan 5, 2026
    5.0
    Great customer service
  • BM
    Bhakti Mahato
    Dec 25, 2025
    4.0
    The store is really nice and people are helpful and efficient. This review is for UPS company. I wanted to ship something by Christmas Day and the shipping fee was like $300. I went for ground shipping, which was $48 (still expensive) and my package reached on Christmas Eve. Such a rip off UPS is. Go for USPS or for regular shipping.
  • SK
    subarna khadka
    Dec 20, 2025
    5.0
    I have been going to this UPS for few years now, the service has always been exceptional. The manager, Gurdeep has been professional and helpful even with notary service when i needed the most. Thank you for all you guys do.
  • DG
    Douglas G
    Nov 30, 2025
    5.0
    Excellent service, and so far all of my eBay packages have made it to their destination.
  • MK
    manija kohistani
    Nov 23, 2025
    5.0
    Great customer service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What range of services does The UPS Store in Shrewsbury provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.