The UPS Store

3.8
232 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6460 in Shrewsbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
119 Boston Turnpike, Shrewsbury, MA
01545, United States

Hours

Reviews

3.8
232 reviews
5 stars
156
4 stars
4
3 stars
0
2 stars
4
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and efficient, with many customers praising individual employees like Gurdeep for their exceptional service.

Mixed Experiences

While many reviews highlight excellent service, there are notable complaints about rude staff and poor handling of customer issues, indicating inconsistency in service quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing practices, particularly regarding charges for tape and perceived high shipping costs.

Cleanliness and Location

The store is noted for its cleanliness and convenient location, with ample parking, contributing positively to the overall customer experience.

Efficiency

Customers appreciate the quick and efficient service, often mentioning short wait times and fast processing of their shipping and notary needs.
  • BD
    Bill Derosier
    Nov 6, 2025
    5.0
    Gurdeep was extremely helpful and professional when we used him as our notary. He scanned our documents as well saving us the trip to staples. Highly recommend!
  • BJ
    Bharat Joshi.
    Sep 20, 2025
    5.0
    Fantastic and prompt services by Mr. Gurdeep and other employees at UPS Shrewsbury MA. Very polite,quick and responsive team.Reasonable courier charges compared to other competitors.Many thanks for all your help and support.
  • SH
    Sevil Hemayat
    Sep 18, 2025
    5.0
    The staff of this store are amazing. Very friendly, smart, right to the task and very efficient.
  • AS
    Andre Sylvain
    Aug 31, 2025
    1.0
    Do not go here for anything the staff is rude and don’t know what they are doing I was told to go to another location by the staff and they are uneducated about how to do there job professionally I will never go there for anything
  • MD
    Marie doyle
    Aug 30, 2025
    5.0
    I had a very special rocking chair to send to my son in NC. The UPS agent in Shrewsbury ,MA did a great job bubble wrapping it and then making a box from 2 boxes. He found a freight company to take it and kept in touch with me to make sure it arrived safely. I would highly recommend UPS, especially for shipping something special!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What range of services does The UPS Store in Shrewsbury provide?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.