Staples

4.3
150 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Shrewsbury, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
571 Boston Turnpike, Shrewsbury, MA
01545, United States

Hours

Reviews

4.3
150 reviews
5 stars
107
4 stars
20
3 stars
3
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude service and poor handling of issues.

Product Availability

Several reviews highlighted issues with stock availability, particularly for ink and printing supplies, leading to customer frustration.

Store Experience

Customers generally found the store clean, organized, and easy to navigate, contributing to a positive shopping experience.

Printing Services

Mixed feedback on printing services; some praised the efficiency and empathy of staff, while others reported long wait times and poor service.
  • JG
    Jay Gemma
    Dec 13, 2025
    5.0
    Good product selection, easy check out
  • CI
    Chiefs Inc
    Nov 26, 2025
    2.0
    We came into the store to get some signs printed. The first person we spoke with said he could do them the way we wanted, but then he went on break and another associate helped us. Long story short, we were shorted signs, even after waiting an hour for the service. The next day, we realized we didn’t receive the full order. We called the store and were told to email the file so it could be fixed. We emailed it right away. When we went to pick up the corrected order the following day, the file wasn’t printed. A different person was working, and we had to explain everything all over again. It felt like we were being questioned about who took the order and what happened. We waited another hour before it was finally completed. If the order had been printed correctly the first time, none of this back-and-forth or wasted time would have happened. We never negotiated the price and even paid extra to get the job done sooner because we needed the signs urgently. We just didn’t appreciate the wasted time and the feeling of being put under “surveillance” about who made the mistake. You made an error — it should simply be corrected. That’s all we expected.
  • JC
    Jim Carr
    Oct 28, 2025
    5.0
    Great job with updating my computer
  • AL
    Arlene Lugo
    Oct 14, 2025
    5.0
    I want 2 Staples in shrews.Very, so they would be able to help me out in printing.The paperwork that I needed, the staff did not have a printer to print out what I needed didn't know how to do it. Data and provide any alternatives for my needsData and provide any alternatives for my needs.They said that they don't do that there.\nAnd I would have to go somewhere else.There was no customer assistance. My overall impression of my visit was awful.I thought to myself there just to get a paycheck , not to help customers out with their products
  • MS
    Max Strickland
    Oct 6, 2025
    4.0
    Close and in stock. In a pinch its just around the corner. No 24 hour shipping wait. Keep it available. Use local option when you can.

Frequently Asked Questions About Staples

What services does Staples in Shrewsbury, MA offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning, including print services, tech services, direct mail, passport photos, and Amazon returns.

What are the store hours for Staples in Shrewsbury?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.