Staples

4.3
148 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Shrewsbury, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
571 Boston Turnpike, Shrewsbury, MA
01545, United States

Hours

Reviews

4.3
148 reviews
5 stars
105
4 stars
20
3 stars
3
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews highlighted issues with stock availability, particularly for ink and printing supplies, leading to customer frustration.

Store Environment

The store is frequently described as clean, organized, and easy to navigate, contributing to a positive shopping experience.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service and long wait times, particularly in the print department.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it competitive while others felt it was high compared to online options.
  • DG
    Diane Garoulis
    Nov 14, 2025
    1.0
    Terrible customer service. Manager was no help either. I won’t be going there ever again.
  • JC
    Jim Carr
    Oct 28, 2025
    5.0
    Great job with updating my computer
  • AL
    Arlene Lugo
    Oct 14, 2025
    5.0
    I want 2 Staples in shrews.Very, so they would be able to help me out in printing.The paperwork that I needed, the staff did not have a printer to print out what I needed didn't know how to do it. Data and provide any alternatives for my needsData and provide any alternatives for my needs.They said that they don't do that there.\nAnd I would have to go somewhere else.There was no customer assistance. My overall impression of my visit was awful.I thought to myself there just to get a paycheck , not to help customers out with their products
  • MS
    Max Strickland
    Oct 6, 2025
    4.0
    Close and in stock. In a pinch its just around the corner. No 24 hour shipping wait. Keep it available. Use local option when you can.
  • CC
    Congruence
    Oct 1, 2025
    5.0
    Specifically wanted to shoutout Melissa in Printing Services. I had to unfortunately print some lost pet flyer's and not only did she do the job quickly and efficiently after walking me through the options, but she went above and beyond, especially in the empathy department, while remaining a total professional. I dealt with 4 different employees and they all were helpful and good at their jobs, Howe er Melissa is the type of employee that makes you choose Staples over a competitor even if it's a bit of an extra drive.

Frequently Asked Questions About Staples

What services does Staples in Shrewsbury, MA offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning, including print services, tech services, direct mail, passport photos, and Amazon returns.

What are the store hours for Staples in Shrewsbury?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.