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With a focus on the community of small businesses and consumers, Staples in Shrewsbury, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
148 reviews
5 stars
105
4 stars
20
3 stars
3
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews highlighted issues with stock availability, particularly for ink and printing supplies, leading to customer frustration.
Store Environment
The store is frequently described as clean, organized, and easy to navigate, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service and long wait times, particularly in the print department.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it competitive while others felt it was high compared to online options.
- DGDiane GaroulisNov 14, 20251.0Terrible customer service. Manager was no help either. I won’t be going there ever again.
- JCJim CarrOct 28, 20255.0Great job with updating my computer
- ALArlene LugoOct 14, 20255.0I want 2 Staples in shrews.Very, so they would be able to help me out in printing.The paperwork that I needed, the staff did not have a printer to print out what I needed didn't know how to do it. Data and provide any alternatives for my needsData and provide any alternatives for my needs.They said that they don't do that there.\nAnd I would have to go somewhere else.There was no customer assistance. My overall impression of my visit was awful.I thought to myself there just to get a paycheck , not to help customers out with their products
- MSMax StricklandOct 6, 20254.0Close and in stock. In a pinch its just around the corner. No 24 hour shipping wait. Keep it available. Use local option when you can.
- CCCongruenceOct 1, 20255.0Specifically wanted to shoutout Melissa in Printing Services. I had to unfortunately print some lost pet flyer's and not only did she do the job quickly and efficiently after walking me through the options, but she went above and beyond, especially in the empathy department, while remaining a total professional. I dealt with 4 different employees and they all were helpful and good at their jobs, Howe er Melissa is the type of employee that makes you choose Staples over a competitor even if it's a bit of an extra drive.
Frequently Asked Questions About Staples
What services does Staples in Shrewsbury, MA offer?
Staples provides innovative printing, shipping, technology, travel, and recycling services, along with products essential for working and learning, including print services, tech services, direct mail, passport photos, and Amazon returns.
What are the store hours for Staples in Shrewsbury?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does Staples in Shrewsbury offer curbside pickup or delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services for customer convenience.
What brands and products can I find at Staples in Shrewsbury?
You can find brands like HP, Dell, Apple, Canon, Epson, Logitech, Microsoft, and many others. Products include laptops, desktops, printers, ink and toner, office supplies, furniture, and cleaning supplies.
Which payment methods are accepted at Staples in Shrewsbury?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there recycling services available at Staples in Shrewsbury?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
Where is Staples in Shrewsbury located?
Staples is located at 571 Boston Turnpike, Shrewsbury, MA 01545, USA.
What nearby stores or attractions are close to Staples in Shrewsbury?
Nearby places include Work 'N Gear for clothing and fashion accessories, At Home for home goods and carpets, and Bed Bath & Beyond for kitchen and bath products.
Are there nearby shipping and courier services near Staples in Shrewsbury?
Yes, the UPS Alliance Shipping Partner is nearby, providing vehicle shipping and courier delivery services which complement Staples shipping options.
What dining options are available near Staples in Shrewsbury?
Nearby dining includes Bauhinia for Chinese, Asian, and Japanese cuisine, The Ground Round diner for American food, and Nicks Golden Pizza and More for pizza and American dishes.