Staples

4.3
184 reviews
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Business Details

444 Broadway (Route 1), Saugus, MA
01906, United States
(781) 231-6860
https://stores.staples.com/ma/saugus/444-broadway-(route-1)
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Saugus, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
444 Broadway (Route 1), Saugus, MA
01906, United States

Hours

Reviews

4.3
184 reviews
5 stars
132
4 stars
21
3 stars
7
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Print Services

Feedback on print services was mixed; while some customers had positive experiences, others reported issues with service quality and communication.

Store Environment

The store was frequently described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.

Product Availability

Customers appreciated the wide variety of products available, although some noted higher prices compared to competitors.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding rude staff and poor customer service in specific instances.
  • RR
    Ron Rocha
    Nov 14, 2025
    1.0
    Staff were (Caesar) rude they ignored the customers waiting in line at the register. They walk away, left the register unattended until another employee from printing noticed and came over to help the waiting customers
  • PQ
    Poliana Qirici
    Nov 5, 2025
    5.0
    Excellent service, especially Alissa. She went above and beyond to help me, she’s an angel 🙏🏻
  • AT
    Aileen Tejada
    Oct 29, 2025
    5.0
    Danijela, she is the print and marketing supervisor. She has the best customer service, she was so helpful and the kindest person ever. Thank you. Definitely coming back to staples in saugus.
  • JL
    Jasmin Lamprea
    Oct 26, 2025
    1.0
    Me acerqué a la tienda porque una amiga me la recomendó para imprimir unos documentos, lamentablemente tuve una mala experiencia, no pude realizar mi servicio, no me brindaron la ayuda que necesitaba y el personal muy antipatico. Envié mi documento unas 10 veces hasta de diferentes cuentas, las mía, la de mi esposo, mis hermanos y que nunca les llegó. Creo que simplemente no me quisieron atender!
  • RM
    Richard Mazzola
    Oct 21, 2025
    4.0
    Not there to shop, rather buy a specific product. Was clearly marked on an end cap. Brought it to the cash register and was back in the car in less than five minutes. Associates were very accommodating and willing to assist in any way possible.
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Frequently Asked Questions About Staples

What are the regular opening hours of Staples in Saugus, MA?

Staples in Saugus is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of products can I find at Staples in Saugus?

You can find a wide range of products including laptops, desktops, printers, ink and toner, office supplies like pens, paper, notebooks, and office furniture such as desks and chairs.