With a focus on the community of small businesses and consumers, Staples in Saugus, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Print Services
Feedback on print services was mixed; while some customers had positive experiences, others reported issues with service quality and communication.
Store Environment
The store was frequently described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Product Availability
Customers appreciated the wide variety of products available, although some noted higher prices compared to competitors.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude staff and poor customer service in specific instances.
RR
Ron Rocha
Nov 14, 2025
1.0
Staff were (Caesar) rude they ignored the customers waiting in line at the register. They walk away, left the register unattended until another employee from printing noticed and came over to help the waiting customers
PQ
Poliana Qirici
Nov 5, 2025
5.0
Excellent service, especially Alissa. She went above and beyond to help me, she’s an angel 🙏🏻
AT
Aileen Tejada
Oct 29, 2025
5.0
Danijela, she is the print and marketing supervisor. She has the best customer service, she was so helpful and the kindest person ever. Thank you. Definitely coming back to staples in saugus.
JL
Jasmin Lamprea
Oct 26, 2025
1.0
Me acerqué a la tienda porque una amiga me la recomendó para imprimir unos documentos, lamentablemente tuve una mala experiencia, no pude realizar mi servicio, no me brindaron la ayuda que necesitaba y el personal muy antipatico. Envié mi documento unas 10 veces hasta de diferentes cuentas, las mía, la de mi esposo, mis hermanos y que nunca les llegó. Creo que simplemente no me quisieron atender!
RM
Richard Mazzola
Oct 21, 2025
4.0
Not there to shop, rather buy a specific product.
Was clearly marked on an end cap. Brought it to the cash register and was back in the car in less than five minutes.
Associates were very accommodating and willing to assist in any way possible.
What are the regular opening hours of Staples in Saugus, MA?
Staples in Saugus is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products can I find at Staples in Saugus?
You can find a wide range of products including laptops, desktops, printers, ink and toner, office supplies like pens, paper, notebooks, and office furniture such as desks and chairs.
Which payment options are accepted at Staples in Saugus?
Staples accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks.
Where is Staples in Saugus located?
Staples is located at 444 Broadway (Route 1), Saugus, MA 01906, inside the Martignetti Center.
Are there nearby restaurants where I can grab a meal before or after visiting Staples?
Yes, there are nearby Chipotle Mexican Grill locations and Kelly's Roast Beef near Staples where you can enjoy a meal before or after your visit.
What automotive-related stores are near Staples in Saugus?
Nearby automotive stores include AutoZone Auto Parts, O'Reilly Auto Parts, NTB - National Tire & Battery, and Mavis Tires & Brakes, useful if you need car supplies or services while visiting Staples.
Are there any nearby places to pick up coffee close to Staples?
Yes, Starbucks is conveniently located near Staples if you want to pick up coffee during your visit.
What types of recycling services does Staples in Saugus offer?
Staples offers electronics recycling, ink cartridge recycling, and battery recycling services to support environmentally responsible disposal.