Staples

4.3
172 reviews
Get DirectionsCallWebsite

Business Details

17 Paradise Road, Salem, MA
01970, United States
(978) 741-4244
https://stores.staples.com/ma/salem/17-paradise-road
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Salem, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
17 Paradise Road, Salem, MA
01970, United States

Hours

Reviews

4.3
172 reviews
5 stars
121
4 stars
19
3 stars
10
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Print Services

The print center received numerous positive reviews for its efficiency, quality, and the expertise of the staff, although there were some complaints about individual experiences.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

While many found the store well-stocked, some customers expressed frustration over the lack of specific items, particularly teacher supplies.

Mixed Experiences

There were a few negative reviews highlighting poor customer service from specific employees, indicating inconsistency in service quality.
  • NF
    Natalie Femino
    6 days ago
    5.0
    The clerk was wonderful....very helpful, patient and knowledgeable!
  • BS
    Ben From Salem
    Oct 18, 2025
    5.0
    I’ve had the print center at Staples in Salem do many projects for me this Summer. They printed signage for my restaurant business, they printed my 9,000 raffle tickets for school fundraiser, and they laminated my newspapers. Andrew, Brian and other employees did an exceptional job for all my vital print needs. THANK YOU
  • TF
    Timra Freedman
    Oct 18, 2025
    5.0
    Loralee, the manager, at STAPLES in Salem, MA is intelligent, cheerful, and very helpful!
  • DT
    Dennis Treece
    Oct 17, 2025
    5.0
    Got what I wanted at a reduced price and got help loading it into my car!
  • EP
    Erin Papaleo
    Oct 2, 2025
    5.0
    New manager is so nice, he helped me and my service dog find what we needed. Store was very clean and people were actually working! Thank you Staples
Read more reviews on Google

Frequently Asked Questions About Staples

What are the opening hours of Staples in Salem, MA?

Staples in Salem, MA is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.

What services does Staples offer at the Salem location?

Staples in Salem provides print services, tech services, shipping, recycling, direct mail, design services, passport photos, Amazon returns, and Amazon pickup services.