Brand Certified
United States Postal Service
1.7(252 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
55 Roxbury St, Roxbury, MA
02119, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 55 Roxbury St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
252 reviews
5 stars
34
4 stars
9
3 stars
9
2 stars
7
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Long Wait Times
Many customers reported excessively long wait times, often with only one or two employees available to assist a large number of patrons.
Staffing Issues
Several reviews mentioned a lack of staff, leading to inefficient service and frustration among customers.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some positive interactions.
- ETErica TigerFeb 20, 20261.0If I could give a zero I would. Pitiful!!!
- MBMichael BaldiniFeb 17, 20261.0This place is the WORST!! Customer service is non existent, the employees are laughing and fooling around with a huge line, with most of the customers here being elderly they should either fire this group of employees, and hire some people that actually want to work.. and the passport employees on the other side has super nasty attitudes.. I’m never coming back here again!!
- MBM BellJan 7, 20261.0Went there just to drop a package off. The Post office closed at 5:00pm , I made it by 4:55 coming from work and needed so desperately to drop this package off, there was no one else in there. The doors were locked at 4:55 and the woman that was there. She stated we’re closed and I said it’s not 5 o’clock yet she looked at me. I looked at her. She turned around and kept walking.
- A1APOLLO 1776Dec 18, 20251.0Don't try calling them; they won't pick up.
- AAandrea acostaDec 10, 20251.0El peor post Office que existe, las cartas no llegan , y los trabajadores tratan mal a los clientes
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service on 55 Roxbury St?
You can send mail and packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at 55 Roxbury St.
Can I apply for a passport and get a passport photo at this location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the 55 Roxbury St Post Office?
Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve available PO Boxes online at the USPS website, then complete setup in person with valid ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours at this location may vary, so it is best to check locally.
Are there nearby places where I can grab a meal before or after visiting the Post Office?
Yes, you can visit Fasika Cafe, an Ethiopian restaurant and cafe nearby for a meal before or after your visit.
What nearby transit or public service locations can help me when visiting the Post Office?
Close to the Post Office are other USPS locations such as US Post Office and Post Office-Roxbury, and public services like the Social Security Administration.
Are there any parks or community spots near the United States Postal Service at 55 Roxbury St?
Yes, Madison Park Village Community Garden and Dudley square MAIN STREETS community center are nearby spots you might want to visit.
How can I get more information or updates about this Post Office online?
You can visit the USPS official location page online or follow their social media accounts like Facebook and Twitter for updates.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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