Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5260 in Rowley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rt 1 & Rt 133 Crossroads.
I came in at the end of the day with a difficult order (unintentionally). I received excellent service. Pleasant, patient and kind.
ER
Eric del Rio
Dec 16, 2025
1.0
Went to return a package that was delivered in a destroyed state. was told I needed to pay a dollar to tape it up more than it already was to return it.
TT
Todd
Dec 1, 2025
1.0
The new owner is beyond rude. I brought in an Amazon return and had a terrible experience. First I was chastised for not having the return code fast enough (despite my phone being in my hand and the return link ready?!? Then he didn’t like the box the return was packed in (the original package that I received) so he aggressively rips the box open, takes out the item & hands me the empty box.
I asked, “what am I supposed to do with this?” as I wasn’t expecting to get garbage back. He says, “we don’t recycle….NEXT!”
The rudeness was off the charts & the fact he lied to my face. I find it incredulous that UPS doesn’t recycle or at least have a trash barrel.
I was so disappointed I called the UPS customer service line, waited on hold for 30 minutes and filed a formal complaint, noting all of the previous complaints on this thread.
Hope he loses his charter or at least cleans up the act.
JJ
J
Nov 11, 2025
1.0
DO NOT GO TO THIS STORE. I can confirm what everyone else is saying. Something has changed at this store. I went to ship an Amazon return and was told by the indian man at the counter I would need to pay $2 for him to process it. If I did not he would throw my return in the dumpster. Extremely rude and demeaning.
JD
Jennifer Desfosses
Oct 27, 2025
1.0
This place is just to much drama! First they don’t have tape (you need to have your own) or buy theirs & go back out to your vehicle. I’ve helped customers that were in shock by the rudeness. And save them the hassle of going home and taping their boxes. Or buying tape for triple the price. 0 customer service!
I wish I could say this was the only inconvenience. Now I can’t trust them and I’ll never be back. I returned two small rugs to Amazon. Only one got there! The guy said he’s not responsible for anything that leaves the store and goes on a UPS truck. So I get charged $28. I don’t want this to happen to anyone else. So I will only return in a box. With all the labels needed. I went to the one in Peabody on 114! Much better. My hope is if packages are in a box it’s illegal to open & they won’t be so tempted to steal them.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5260 in Rowley offer?
The UPS Store #5260 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store #5260 in Rowley?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5260 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary, so checking their website for updates is recommended.
Where is The UPS Store #5260 located?
The UPS Store #5260 is located at 174 Newburyport Tpke, Rowley, MA 01969, at the Rt 1 & Rt 133 Crossroads.
What payment options are accepted at The UPS Store #5260?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Invoice, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5260 offer mailbox rentals and shipping supplies?
Yes, mailbox services and mailing supplies including moving boxes and stamps are available at The UPS Store #5260.
Can customers access fax and notary services at The UPS Store #5260?
Yes, customers can use faxing and notary services at the store.
Are there any special offers available at The UPS Store #5260?
Yes, The UPS Store #5260 offers special deals and coupons which can be viewed on their website.
What nearby businesses can I visit when going to The UPS Store #5260?
Nearby businesses include TeamLogic IT for IT and computer repair services, Rocco's Barber Shop for grooming, and Kraken Gaming for hobby and toy shopping. These can be convenient visits before or after your stop at The UPS Store.
How can I use nearby transit or banking services when visiting The UPS Store #5260?
TD Bank is located nearby, making it easy to handle banking needs during your visit to The UPS Store. Additionally, being at the Rt 1 & Rt 133 Crossroads offers accessible transportation routes to the store.