Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0981 in Rockland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Route 123 At The Rockland/Abington Line In Centre Crossing Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
199 reviews
5 stars
154
4 stars1
3 stars
4
2 stars2
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpfulness while others reported rudeness and lack of support.
Pricing
Customers frequently mentioned high prices for services, feeling they were overcharged compared to competitors.
Efficiency
Many customers appreciated the quick service and efficiency in handling returns and shipping.
Atmosphere
The store's atmosphere received criticism for being uninviting and messy, impacting customer experience.
- RMRental Manager3 days ago1.0Awful service and poor attitude by the gentleman that’s always there. Amazon returns is about all they do expect a wait.
- DPDiane PJan 2, 20261.0Service is slow. Representatives are difficult to understand. Seek an alternative option!
- BMbeth mentenDec 19, 20251.0I had wrong address. went back the next day was told had to recall back to store. He did that . after I spoke with my daughter Learned I could have changed address or person receiving could change. Would have arrived before christmas. Recalled on 12/12/2025 delivered at my address on 12/ 18/2025 5:pm,
- KKKrisDec 5, 20251.0I have been here two times. Both have been unpleasant. The customer service here is not customer service. Communication is unclear and aggressive. There is eye rolling, tones, and multiple employees speaking at once if a customer expresses a concern. They do not stay focused on any one customer. There is no patience and no kindness. No way else to explain it. I had two other customers also have negative experiences with me just at the same time. I can only imagine how many more have. It leaves the customer feeling frustrated, wondering if something is wrong with them, and leads to them compromising because that is their only option. There is no give or care on the employees end at all. The atmosphere is also messy and uninviting . And, there is not general comforting music on but rather what the staff want to play and honestly it does create a more anxious environment added onto all of the other stuff listed above. Would not recommend.
- JJJoeNov 30, 20251.0Went to UPS Rockland store to return an amazon package and forgot to tape the box, My mistake—but apparently during the holiday season, that’s a $4 crime. Yes, four whole dollars for about six inches of tape. At that price, I’m assuming the tape is woven by elves and blessed by Santa himself. Instead of spreading holiday cheer, they hit me with a mini “festive fee” just to close a box. Nothing like being nickel-and-dimed during the busiest time of year to really warm the heart. Thanks, UPS. Next time I’ll bring my own tape, a stapler, and maybe even a glue gun so I don’t have to take out a loan just to ship a package.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0981 in Rockland offer?
The UPS Store in Rockland offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #0981 located?
It is located at 319 Centre Ave, Rockland, MA 02370, in Centre Crossing Plaza at the Rockland/Abington Line on Route 123.
What are the business hours of The UPS Store in Rockland?
Monday through Friday, it is open from 8:00 AM to 6:30 PM, and on Saturdays from 9:00 AM to 3:00 PM. The store is closed on Sundays.
Is The UPS Store #0981 closed on major holidays?
Yes, it is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on November 11 and November 28.
What payment options are accepted at The UPS Store in Rockland?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Rockland offer mailbox rental services?
Yes, they provide mailbox rental services for your mail and packages.
Can I use notary services at The UPS Store #0981?
Yes, notary services are available at this location.
What nearby businesses can I visit around The UPS Store in Rockland?
Nearby you can find True Abundance Homes LLC for real estate services, Shred Nations for shredding and professional services, and Dreadguru for beauty and spa services.
Are there fitness facilities near The UPS Store at 319 Centre Ave?
Yes, nearby fitness options include South Shore Fit Body Boot Camp and Be Fit South Shore Boot Camp & Training, both offering gym and active life services.
What dining options are available close to The UPS Store in Rockland?
You can enjoy local dining at Baking With Joy Cafe and Greek House Of Pizza, both located near the store.