United States Postal Service

2.0
89 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 151 Vfw Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
151 Vfw Pkwy, Revere, MA
02151, United States

Hours

Reviews

2.0
89 reviews
5 stars
13
4 stars
8
3 stars
3
2 stars
4
1 star
61
  • AB
    Aziz Baoussouh
    Dec 23, 2025
    1.0
    The worst customer service at any public service office. The lady being rude to everyone. Decided to close the store at 3:30p instead of 5:00pm to avoid solving the problem she crated. Charging a lady for a money order and claiming the computer is down . The lady was showing her the charge on her bank app. Unprofessional.
  • JG
    jah goda
    Sep 23, 2025
    1.0
    Came in today at 3:50p.m and the older lady behind the counter was extremely rude. I didnt catch her name but she didnt help out at all and her tone of voice was unacceptable. Very dissatisfied with her service as I watched her also be rude to thenother customers . What a shame
  • CA
    CB Akiko
    Aug 22, 2025
    2.0
    I have been to this location a couple of times without an issue and the staff seemed friendly enough, however, the last time I came, only one person was manning transactions in the front and told the line of people who had been patiently waiting that she would not be taking any more customers. She was taking her time finishing up with one customer and even though everyone else arrived at least 20 min before closing time (by the time I had arrived), we were not served as customers. This is poor customer service, reflects a larger management issue and frankly, felt a bit unprofessional.
  • JM
    jorge alexander fabian mejia
    Apr 13, 2024
    1.0
    Worst customer service ever, employee name Cynthia.
  • TA
    Treasure A
    Sep 30, 2022
    1.0
    The older man here is super rude. And he’s asking personal questions about what I sent out which isn’t your business. It’s nothing illegal abut for you to ask about my letters and foxy that’s crazy to me . He gotta go and he seems like he’s tired of his job seeing he the only worker smh 🤦🏾‍♀️.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.