Staples

Reviews

• WR

  william rose

  Feb 16, 2026
  5.0
  The staff at the store in Raynham, MA was very professional, knowledgeable, helpful, polite, friendly, quick and proficient.
• RA

  Rob Arrowsmith

  Jan 22, 2026
  1.0
  🚨 **DO NOT SHIP THROUGH STAPLES** 🚨 **Specifically: Staples – Raynham, MA** We’re sharing this as a **hard warning** to other small businesses and sellers. Over the last **24 months**, we’ve shipped **400+ packages** through Staples — representing **tens of thousands of dollars** in product. That ends today. 📦 **What happened:** • Package dropped off **Dec 19** • **Scanned by Staples** at drop-off (we have the receipt with tracking number, date, and time) • Standard understanding: USPS pickup + scan can take 24–48 hours ⏳ **Reality:** • Waited **2 full weeks** — **NO USPS scan** • The **other 3 packages dropped off the same day scanned normally** • This package? **Vanished** 🧾 **The runaround:** • Staples **refuses responsibility**, despite being the **last entity with documented possession** • USPS **refuses responsibility** because they claim they never received the package • After **3+ weeks of back-and-forth**: – USPS closed the case – Staples’ “Office of the President” told us we’re wrong and accepted **zero responsibility** 💸 **The outcome:** • Customer fully refunded • **$300 product loss** • **Negative feedback** on our account • No reimbursement, no accountability 📌 Whether Staples handed it to USPS or not is **irrelevant** — they were the **last party with proof of possession**, and it should be **their responsibility to ensure custody transfer**. ❌ This is the **last time we ship through Staples** — as a business OR a customer. If you value your inventory, your reputation, and your sanity: **DO. NOT. SHIP. THROUGH. STAPLES.** Absolute waste of time.
• SM

  Scott McGrath

  Nov 26, 2025
  5.0
  Great service, fair prices. Associates were very helpful.
• MS

  Michael Scarlett

  Oct 9, 2025
  4.0
  Never a problem, in and out quick purchases.
• AH

  Alice Horner

  Oct 2, 2025
  5.0
  I stopped by the Raynham Staples to do some basic printing and copying. I had a bit of trouble figuring out the copy instructions; luckily Vanessa was working and came quickly to help out. More than once. Not just me. She is, in fact, a gem - an increasingly rare gem in the retail world of shrugged shoulders and "I haven't been trained on that." I hope the management at the Raynham Staples realize what a great employee they have. I watched her do the work of three people with patience and politeness. She deserves a raise!

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