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Brand Certified

FedEx Ship Center

4.1
(201 reviews)

Business Details

4 Chiefs Way, Randolph, MA
02368, United States
(800) 463-3339
https://local.fedex.com/en-us/ma/randolph/nzwa

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Randolph, MA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4 Chiefs Way, Randolph, MA
02368, United States

Hours

Reviews

4.1
201 reviews
5 stars
135
4 stars
22
3 stars
8
2 stars
2
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, particularly with delivery issues and unhelpful staff.

Staff Friendliness

Many reviews highlight the friendliness and helpfulness of the staff at the location, with several customers praising individual employees.

Delivery Issues

Numerous complaints were made regarding delivery failures, including packages marked as delivered but not received, and poor communication from drivers.

Location Accessibility

Some customers noted difficulties with the location's accessibility and hours, including being kept waiting outside during open hours.

Mixed Experiences

While some customers had positive experiences with quick service and helpful staff, others reported severe frustrations with the overall reliability of FedEx.
  • BB
    Brian
    6 days ago
    1.0
    Lost order and customer service was no help. Gave me the runaround and keep tell me was out for delivery maybe after talking to 8 different people for few hours. Dont use them if relying on next day delivery or any delivery.
  • HS
    Howard Simpson
    Feb 13, 2026
    5.0
    Excellent. Helped me with printing return label and packing
  • JS
    Jared Sprague
    Jan 29, 2026
    5.0
    Sometimes I'll have "signature required" packages held here for pickup if I won't be home to sign. The folks working here are friendly and helpful. Keep up the great work guys and gals!
  • MM
    Mardochee Martin
    Dec 6, 2025
    1.0
    Customer Service sucks. I tried to pick up my package and they didn't even bother to double check if the package was there even though the app said it was ready to be picked up! Now I can't find my order at all, and the stupid phone number robot won't let me speak to a human being. This is why Amazon and UPS are better.
  • TG
    Tianna Gittens
    Oct 7, 2025
    1.0
    I brought multiple returns for TikTok and barcodes were generated but there’s no update in the system. It’s as if it was never done. Trying to call my store for clarity is nearly impossible.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Randolph, MA offer?

FedEx Ship Center provides packing supplies, boxes, and a variety of shipping services including expedited, standard, economy, international shipping, ground shipping, and freight services.

What are the operating hours of FedEx Ship Center?

FedEx Ship Center is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 3:00 PM, and is closed on Sundays.

Brand Certified Facts from FedEx Ship Center

FedEx Ship Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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