United States Postal Service

2.7
58 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 454 Hancock St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
454 Hancock St, Quincy, MA
02171, United States

Hours

Reviews

2.7
58 reviews
5 stars
21
4 stars
3
3 stars
3
2 stars
2
1 star
29
  • AP
    Ana P
    Aug 7, 2025
    1.0
    This is the worst USPS ever. They always find a excuse to not accept your package. This place really sucks.
  • ER
    Eric Russo
    Jul 11, 2025
    1.0
    If you print a label in the evening to get your package ready for the next day and bring your package for delivery the next day after 1pm, they won't accept the package. This is a horrible policy and they deserve a single star for it.
  • AA
    Audrey
    Jul 3, 2025
    5.0
    Andrew is always the kindest and most helpful at the front desk! Thank you!
  • DG
    Diana G92
    Aug 6, 2022
    1.0
    Very bad customer service. Flat rate envelopes now require a special label to write down to and from addresses. I didn’t know that and nobody in the post office told me about the special label even though it was empty and they saw me taking flat rate envelopes. Only when I filled out all of the info they informed me that I need to redo everything and finally gave me the correct labels for addresses. I don’t understand why they couldn’t just give me the label together with the envelope if they require it and don’t allow customers to just write the address on the envelope.
  • KS
    K Sa
    Oct 12, 2019
    2.0
    This place should be 0 stars the extra one is for the extra effort the older gentleman gives both men working here are nice and i wish i could say the same for others the women always make me switch the priority flat rate boxes to priority only even though they are not supposed to there is no communication and they want to be controlling when they are not even right you CAN use priority flat rate boxes with priority mailing and the one in Quincy Center main one will tell you that. It’s horrible i switched 10 boxes until i found out the truth!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.