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United States Postal Service

2.9
(149 reviews)

Business Details

47 Washington St, Quincy, MA
02169, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 47 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
47 Washington St, Quincy, MA
02169, United States

Hours

Reviews

2.9
149 reviews
5 stars
55
4 stars
14
3 stars
8
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised the friendly and helpful nature of employees, others reported rude and unprofessional behavior from specific staff members.

Wait Times

Customers consistently complained about long wait times and understaffing, especially during peak hours, leading to frustration.

Package Handling

There are numerous complaints regarding lost packages, incorrect deliveries, and issues with package tracking, indicating a lack of reliability in mail handling.

Passport Services

While some customers had positive experiences with passport services, others faced significant delays and issues, suggesting inconsistency in service quality.
  • HH
    Harish
    Feb 7, 2026
    5.0
    Mailing service is great. Everything organized and maintained well. Good and helpful staffs.
  • CC
    C. C.
    Jan 15, 2026
    5.0
    I'm surprised with the 1 star reviews for this USPS. Everytime I've gone here or called, they've always been very nice and helpful. Packages arrive on time (surprisingly sooner, even). Would recommend, glad they're here.
  • JS
    Jim Shunamon
    Jan 9, 2026
    1.0
    Very long history of lying about package deliveries being made. They do NOT answer the phone no matter what time you call. If you live in their delivery area try and get your packages sent UPS or FedEx otherwise you may be out of luck 🤬
  • GF
    Grace Fu
    Dec 15, 2025
    5.0
    Big USPS! Very nice service!
  • RC
    rick carpenter
    Nov 12, 2025
    1.0
    My packet sat there for 3 days

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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