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Visit your local Post Office™ at 5 Beach St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The worst post office experience I’ve ever had in my life. I rarely leave bad reviews, so when I do, it’s 100% deserved.
Most of the employees here are rude, dismissive, and make things unnecessarily difficult for everyone. I had a package held because I wasn’t at my business to sign for it. When I went to pick it up in person, they refused to release it to me — even after I showed my government ID, my business card with the matching name, and even the receipt from the online purchase. Their response? “Sorry, your ID doesn’t match the delivery address.”
Obviously, no ID shows a business address — only residential — yet they couldn’t seem to understand that. And when I tried to explain or show proof, they said, “We can’t check anything online.” It was ridiculous.
I had to go out of my way to speak with the delivery driver himself, and even he couldn’t believe how unreasonable the staff were. Thankfully, he was professional and went above and beyond to help me retrieve my package — something the employees inside refused to do.
This isn’t an isolated incident. Over the last three years, I’ve had multiple negative experiences at this same location — each time met with the same unhelpful attitude and the same excuse: “That’s our policy.” Yet somehow, other USPS locations, like the main Quincy branch, manage to follow the same policies without treating customers poorly or creating unnecessary obstacles.
The management here seriously needs to be reviewed — or the entire staff retrained. This location gives the USPS a terrible reputation.
YW
YULONG WU
Oct 21, 2025
1.0
The package I created yesterday cannot be received today because I arrived five minutes before he got off work and he even checked his watch.
TT
Time
Oct 6, 2025
1.0
Since I went in one of the mornings of the workday before, I wish I will not visit this location anymore. One of the Monday early mornings around 8am, I walked in and was sending the mail or package. There's one lady who took the stuffs and didn't help me to process at that moment. Guess what she's doing, she's playing and watching the TikTok (cell phone put on the bottom desk), I said, "I'm in rush and need to work, can you please quick?" and she ignored me and watching it for at least 5 minutes. Then she probably remembered me and finally finished my part. Every time I went this location, this lady always no help. It looks like she didn't know the detail of all business service and made mistake.
AP
Ana P
Aug 13, 2025
1.0
SHUT DOWN THIS PLACE!
V2
Victortejadaa 22
Jul 11, 2025
1.0
If I could give zero stars, I would. I have make 3 trips to this post offices with my girlfriend trying to pick up her package from overseas, and even though she brought her passport and proof of address, the gentleman at the front desk refused to release it. The customer service was unhelpful and dismissive. On top of that, the tanning services were disappointing. Overall, a very frustrating experience. He thought that she was trying to steal her own package. ⭐️0
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 5 Beach St, Quincy, MA?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, thousands of Post Offices including this location accept first-time passport applications and most can also take your passport photo. Complete and print your application form before your visit.
Do I need an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require appointments via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 5 Beach St, Quincy?
Monday to Friday, it is open from 7:30 AM to 5:00 PM; Saturdays from 7:30 AM to 1:00 PM; closed on Sundays.
How much does a passport photo cost at this USPS location?
The fee for a passport photo at USPS is currently $15.
Can I get a PO Box at this Post Office and how?
Yes, you can search for available PO Boxes and reserve one online. Finalizing your setup requires an in-person visit with two valid IDs and a completed application.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check specific lobby hours with the local Post Office.
What nearby dining options are available if I visit the USPS location at 5 Beach St?
Near the Post Office, you can enjoy meals at places like Tony's House of Pizza, Chili Square (Chinese cuisine), and Papa Gino's for pizza.
Are there any nearby places where I can visit after my UPS trip for dessert or drinks?
Yes, Oh Ye Coconut Jelly Dessert and Gong Cha provide desserts and bubble tea near the Post Office. The China offers Chinese food and a bar for drinks.
What public transport or landmarks can help me locate the United States Postal Service at 5 Beach St?
Sailors Cemetery is a notable nearby landmark, and there are other USPS locations around, like US Post Office, which could help orient your way.