Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5175 in Quincy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
190 reviews
5 stars
130
4 stars
10
3 stars
5
2 stars
3
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, often going above and beyond to assist with shipping and returns.
Efficiency
The store is noted for its quick service, with many customers reporting minimal wait times even during busy periods.
Package Handling Issues
Several reviews highlighted serious concerns about lost or stolen packages, particularly with high-value items, leading to frustration among customers.
Parking Difficulties
Customers frequently mentioned the challenges of parking at the location, describing it as tight and limited.
Mixed Experiences
While many had positive interactions, there were notable instances of poor service and unprofessional behavior from some staff members.
- CLCeleste Lek2 days ago5.0The young staff here are very efficent and knowledgable. They always work quick and understand customer needs. I understand customers can be rude and challenging but most of the young staff here are very helpful and does their job well. Great team at this location, the staff needs a raise. Parking is very difficult to enter and exit during peak hours, this needs to be addressed asap. Customers are parking in front of the entrance causing traffic.
- RBRosanna BatistaNov 8, 20253.0Efficient and plenty of parking spots but when it is packed the parking lot is horrible to maneuver. Store suggests parking at bottom of hill.
- BBBoboNov 3, 20251.0STAY AWAT at All cost! The UPS store is a total fraud. Had sneakers stolen after dropping at this location. Even you got the receipt you only was told everything ships out same day. And manager is unable to review the security camera with what happened. DO NOT believe those FAKE AI review gives this place 4 star rating! It should be 0 and I'm not the only victim here!!!!
- LCLucas CummingsOct 30, 20255.0The best service I've ever received at any UPS store by far! I had to send an item to Canada while I was on the east coast and the staff at the store were absolutely the most attentive people to deal with. Everyone I talked to on the phone was courteous and friendly, and I won't hesitate to recommend this UPS store to everyone I know in the Boston area, and of course, I'll be using them again in the future. Thank you so very much!!
- MAMary AnnOct 21, 20255.0* Exceptional Customer Service at The UPS Store in Quincy, MA* ~I’ve frequently used the UPS Store on Willard Street in Quincy, MA, and have always had great experiences with both the customer service and package shipping. ~I first heard about their excellent service from family and friends. ~Until recently, I had never encountered any issues—until one of my packages didn’t arrive on time. ~I went in to speak with the manager and immediately understood why the staff is so outstanding. Even when the manager isn’t around, the team is still efficient and professional, which reflects the leadership at the top. When I arrived, the manager was clearly working hard alongside the staff, ensuring everything ran smoothly. I explained my issue, and he dropped everything to address it swiftly, politely, and professionally. *I can't say enough about the top-notch customer service at this store, and I truly hope the manager and team are recognized for their dedication and hard work.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5175 in Quincy offer?
The UPS Store #5175 offers packing, shipping, printing, document finishing, mailbox services, shredding, faxing, notary services, passport/photo ID services, and computer access.
What are the operating hours of The UPS Store #5175?
Monday to Friday: 8:00 AM - 7:00 PM, Saturday: 8:30 AM - 6:00 PM, Sunday: 10:00 AM - 4:00 PM. Hours may vary on holidays.
Is The UPS Store #5175 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 4:00 PM.
Where is The UPS Store #5175 located?
It is located at 377 Willard St, Quincy, MA 02169, USA.
What payment options are accepted at The UPS Store #5175?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #5175?
You can reach them by phone at +1 617-479-8771 or via email at store5175@theupsstore.com.
Are there any special offers available at The UPS Store #5175?
Yes, you can save big with their special offers and coupons available on their website.
Which nearby medical facility can I visit when at The UPS Store #5175?
Nyota Medical Footcare, PLLC. is a nearby medical clinic you can visit before or after your visit to The UPS Store #5175.
Are there any nearby real estate services near The UPS Store #5175?
Yes, HFM Realty and Mass House Buyers are nearby real estate service providers you might find useful.
Where can I find clothing stores near The UPS Store #5175?
Shop La Vie Santé and Men's Wearhouse and Tux are nearby clothing stores you can visit when visiting the area around The UPS Store #5175.