United States Postal Service

2.9
78 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 212 Fenn St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
212 Fenn St, Pittsfield, MA
01201, United States

Hours

Reviews

2.9
78 reviews
5 stars
31
4 stars
5
3 stars
2
2 stars
7
1 star
33
  • AG
    April Gossman
    Dec 29, 2025
    1.0
    Terrible postal service on phone Regarding the "800" number on Fenn great phone service just to clarify trying to get answers via "AI" IS A DISASTER 100%
  • MS
    Mike strazz
    Dec 25, 2025
    5.0
    This location went above and beyond to make sure our family got our packages on Christmas eve and in time for Christmas. Thank you so much to kayla, and crew - We appreciate you! Merry Christmas 🎄🎅🇺🇸
  • CI
    Catherine Iuliano
    Dec 10, 2025
    2.0
    Sadly this is the worst Post Office I’ve ever dealt with. Complaints and requests are not responded to and some of the carriers are a bit rude. Our regular guy is great. He’s a real sweetheart but otherwise the service is disappointing.
  • MS
    Mark Strout
    Sep 8, 2025
    1.0
    An actual joke of a postal service. Every worker is incompetent and rude. Nothing but brick walls when trying to conversation
  • TT
    Tyrrelle
    Aug 10, 2025
    2.0
    Sometimes I just don’t get my mail informed delivery says it’s out for delivery or some important letter is out and it just don’t show up super tired of usps as a service sad to say these people just don’t care like they use too

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.