United States Postal Service

3.5
68 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4 Essex Center Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4 Essex Center Dr, Peabody, MA
01960, United States

Hours

Reviews

3.5
68 reviews
5 stars
36
4 stars
7
3 stars
1
2 stars
1
1 star
23
  • TH
    Truong Hien
    Aug 20, 2025
    1.0
    I went to get passport today. The young man there had an angry look. He acted like because he has government job that he was better than me. He should learn how to treat people better. Thank you you for helping me.
  • SR
    Stephanie Reynoso
    Apr 27, 2024
    5.0
    We needed to get a rush on a passport renewal. Robin was so helpful! She provided guidance and patiently walked us through each step. Thank you, Robin, your customer service skills made this a great experience and put our minds at ease.
  • TB
    Theresa Brown
    Apr 17, 2023
    4.0
    Long line. Only 1 cleck on duty.
  • JT
    Justice Talton
    May 3, 2018
    1.0
    Believe it was the manager [plain clothes, No uniform, No name tag, blonde hair middle aged woman ] She was completely rude , impatient , and only wanted to serve customers she "chose" . She served the customer before me, told me she couldn't help me, then helped the customer after me ! Borderline discrimination and all I needed was a stamp. She couldn't help me for 2 seconds but proceeded to have a 5min conversation with the customer she decided she wanted to help . The terrible customer service here that is actually quite frequent at this location , is the reason more and more people use UPS and FEDEX and just buy books of stamps from a 3rd party. We choose USPS for convenient and courteous service, but if we're not getting that, what's the point of returning ? Like I've heard from many Danvers and Peabody residents, I'm glad to say I will not be returning to location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.