Visit FedEx Ship Center in Peabody, MA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about delivery problems, including missed deliveries and packages being sent to the wrong addresses.
Store Operations
Customers expressed frustration with inconsistent store hours and lack of clear communication regarding services offered.
Positive Experiences
Several customers highlighted positive interactions with specific staff members who went above and beyond to assist.
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Antonio Fidalgo
Feb 15, 2026
5.0
Quick and easy to ship a prepacked box to Florida.person at the counter was very helpful and polite.
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William Marin
Jan 22, 2026
5.0
The representative was super friendly and helpful.
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Lourdes Rivas- DeFrancesco
Dec 24, 2025
5.0
Very convenient hours. Friendly staff and the mail is delivered on time.
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Cassandra R
Dec 23, 2025
1.0
I'm having a problem with the delivery of my package I had a schedule pick for today before 8pm and they tried delivering it yesterday they said they were having paperwork issues even though I was on the phone with the lady at the FedEx ship in Peabody she was writing everything down and my package never said out for delivery I've been tracking it since Thursday I tried contact the fed ex in Peabody and confirm my package to be i had a scheduled pickup for today to be delivered at 21 Joyce street and the tried delivering it yesterday I have a Christmas gift in my order I need my package before the December 25 when I called they don't give us allot of options except contacting the shipper when I call the guy told me today they were having document issues with my order even though I gave the
Lady all my information and even my address she wrote everything down and fixe it and now it says undeliverable
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Craig Sanford
Dec 19, 2025
5.0
Lori and Verne at the front desk are always so helpful. I was shipping a Dell laptop for repair and Dell didn't provide tape like they normally do. They stepped in and was able to secure the box before shipping. They went the extra mile for the customer again.