FedEx Ship Center

3.7
164 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Peabody, MA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4 Lakeland Park Dr, Peabody, MA
01960, United States

Hours

Reviews

3.7
164 reviews
5 stars
91
4 stars
16
3 stars
8
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with delivery attempts, including drivers marking packages as undeliverable without making contact.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their helpfulness, others were described as rude and unprofessional.

Inconsistent Experience

Customers experienced varying levels of service quality, with some locations providing excellent service while others were criticized for poor management and unhelpful staff.

Operational Hours

Several reviews mentioned confusion regarding the store's operating hours, with reports of early closures and lack of communication about hours.

Overall Satisfaction

Overall, customer satisfaction was low, with many expressing frustration over delivery failures and poor service experiences.
  • BR
    Bethany Ross
    3 days ago
    5.0
    Finally somewhere for shipping with amazing, kind, fast service. Vern is a sweetheart and I love the hours!
  • GC
    Grant Chmilowsky
    Nov 15, 2025
    5.0
    Quick friendly service you come to expect at all FedEx ship centers
  • AD
    ashutosh deshpande
    Oct 23, 2025
    1.0
    My iPhone was supposed to be delivered on October 21, but the driver marked it as “receiver not at home” — even though I was home the entire day. No one knocked, no doorbell, nothing. The next day, I actually saw the same driver in my parking lot. He didn’t even attempt to enter my apartment building, just sat in his vehicle and tagged the delivery as “incorrect address”. Before I could reach him, he drove off. On the third day, I finally caught him in the lobby. He claimed he only had one package that wasn’t mine — but a couple of minutes later, he came back with my package, saying “the system didn’t show it was in my vehicle.” That’s either a blatant lie or a shocking level of carelessness. This whole experience was unprofessional, dishonest, and frustrating. I’m informing Apple about this and strongly urging them not to use FedEx as a delivery partner. Absolutely pathetic service.
  • TT
    ThermoFisherVic
    Sep 2, 2025
    1.0
    I had the most negative shipping experience of my life at this FedEx facility. I came in on a Saturday to ship medical supplies using my company’s corporate account. The agent at the counter couldn’t provide the shipping cost. I’ve shipped work-related items for over three years without any issues, so this was unusual, and I asked if the manager could help. When the manager, Christine, came out, she explained that I wasn’t “supposed to know” the cost because she couldn’t verify that I was authorized to use the account. Since remote employees don’t have badges, I pulled up my Workday app to show my employee ID and status. She refused to even look at it, instead telling me to “look at her while she speaks.” Was I getting some sort of etiquette lesson? Frustrated, I considered leaving, but then remembered I had a 60 lbs Pelican case with one of those indestructible shipping labels addressed to me at my company. I went back in to show her, thinking that would resolve things. She read the label, muttered that it came from Arizona as if it discredited the shipment, and still said she didn’t feel “comfortable” letting me know the cost so I could report it to my manager. At that point, it was clear no evidence would be enough. Was she on some sort of mission to stop the rise of unauthorized corporate account usage? Did I really create a fake app and fake shipping label to save $20? Even if I had a badge, could she even check if it’s fake? I left, drove 10 minutes to another FedEx location, and shipped my package without any issues at all. And here's the icing on the cake: I came to this site the day before (Friday) and shipped out a package with zero issues. If I had to summarize Christine’s behavior: unprofessional, incompetent, disrespectful, and stubborn. She refused to accept any evidence I provided and acted as if I was forcing her to provide a service she didn’t want to provide—like she was a victim. I filed a formal complaint by calling FedEx, but all I received was a case number with no follow-up. I will never return to this facility. If I had any influence at work, I would push to switch to UPS in a heartbeat. I truly hope you will not have a degrading experience at this location.
  • JM
    Josselyn martinez
    Jul 30, 2025
    1.0
    The white lady at the counter she had very short red hair. She was very nice to the other customers but when we came up she was completely rude/ unprofessional. She sighed when we told her we had 4 heavy packages to ship out. And didn’t help us print a label. As it says on their website they can help with printing at this location.

Frequently Asked Questions About FedEx Ship Center

What shipping services are available at FedEx Ship Center in Peabody, MA?

FedEx Ship Center in Peabody offers FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight shipping services.

What are the operating hours of the FedEx Ship Center in Peabody?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.