United States Postal Service

3.8
6 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 45 N Main Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
45 N Main Rd, Otis, MA
01253, United States

Hours

Reviews

3.8
6 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
1
1 star
1
  • CB
    Christine Burns
    May 22, 2025
    5.0
    Warm, helpful and friendly staff, even when the occasionally package is missing that very important P.O Box number. It’s so nice to have this in the Community.
  • GF
    Gary Fountaine
    May 18, 2024
    1.0
    Went with a return label and item to send something back to a company and had to get something to send it back in which was fine about to ring out and finish up and was told he won't take it after because the label wasn't taped to it and I had to bring it back when it was ready to ship i asked if he had some tape I could use to tape the return label to the package as I have asked that in the past and was given some to use with no problem and he told me no that I had to bring the package back when it was ready. Needles to say I didn't do my business with that place and won't be returning to that one.
  • KS
    Kimberly Spencer
    Nov 1, 2022
    2.0
    Mail jammed in mailbox. It is checked every other day. Town does not deliver mail on my road. Hasn't been the same since the previous postmaster. Miss her.
  • AA
    A.B.C.
    Jun 30, 2022
    5.0
    I am new to the area and had a hard time understanding how mail service works here apparently. Coming from a big city mail delivery is done completely different here and I have to say I was becoming a pest to the two people working in this post office. I was either calling or emailing with questions and actually giving them a hard time about getting my mail delivered. That being said I was very impressed with how they dealt with me and handled me and my situation. Especially the postmaster Elly. She kept her composure, did not speak rudely to me and continued to explain very thoroughly until I understood. She remained in a calm voice and did not appear irritated, which is hard to do I'm sure, especially working in a post office. After everything was resolved I felt bad after so that's why I figured I should at least give them a good review to let them know I appreciate their help.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.