United States Postal Service

3.5
39 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 235 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 W Main St, Northborough, MA
01532, United States

Hours

Reviews

3.5
39 reviews
5 stars
22
4 stars
1
3 stars
2
2 stars
2
1 star
12
  • AH
    Andrew Hodge
    6 days ago
    1.0
    Ambiguous instructions with terrible service.
  • AT
    Andrew Turpin
    Dec 6, 2025
    3.0
    Good little post office. Crappy parking but plenty in the adjacent plaza. Great Donut shop and diner in the plaza.
  • JR
    Julia Russo
    Nov 14, 2025
    1.0
    I had to go two times. I had to send documentations to the consulate and had to send a package pre-paid to send me the documentation back. The first time there was a guy that was very nice and helpful, and it was giving me the instructions to do so. When I finished the filling all, the older lady then helped me. I needed a Money Order - just to find that since LAST WEEK the rules changed and I needed to have cash or the debit card physically there (found that funny that I only came ONE week late). So, I came back the next day, and another girl "help" me (big emphasis on the quotation marks). She was really trying her best to make sure I would not get what I needed done. Did not explained me how to do it, and when I asked for the one thing I know I needed done - which was requested by the Consulate - add the tracking number on the pre-paid package, she said she could not do that. Now I sent the package, and the Consulate is asking me for the tracking number for the return package so I can make sure I know where all my documents are and that the USPS should have given me, I don't have one. Just avoid, not all of the clerks, but they do not try to do their job the best way to make sure you have what you need.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.