United States Postal Service

3.8
32 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 37 Bridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
37 Bridge St, Northampton, MA
01060, United States

Hours

Reviews

3.8
32 reviews
5 stars
20
4 stars
3
3 stars
0
2 stars
1
1 star
8
  • RM
    Rebecca Morgan
    Aug 22, 2025
    1.0
    Extremely unpleasant clerk this morning (08/22/25 around 10am), brown long beard and long hair. I smiled and said goodmorning as we made eye contact and he stared at me with deep misery as I walked over. He proceeded to give me attitude throughout our entire exchange, and only turned his mood around when a coworker joined from the back. He skipped past the "how was your service" smiley screen before I could click terrible (because it was!) This exchange is enough for me to consider going elsewhere in the future. To start off the day with someone so horribly miserable was such a disgusting experience.
  • LB
    Larry Bird
    Apr 23, 2020
    5.0
    Charlie is hands down the kindest USPS employee I’ve ever met.
  • HA
    Here we are
    Jun 3, 2019
    5.0
    I just want to give a shout out to Jeffery Coleman who manages this post office. He went above and beyond to get me my package directly to me! I was in Northampton just for a weekend for a reunion. I sent a package to a Northampton address, on a Saturday it arrived, and that address was not delivering packages directly on Saturday. I then went to Northampton post office on Bridge Street and spoke to Jeffrey. He coordinated with me, his driver, and himself to get this package to me. I conveyed the importance of the package, my short stay in Northampton, Massachusetts, and he ended up hand delivering it to me! I am so impressed with his efforts. Thank you so much Jeffrey! He gives 110%! Thank you Jeffrey! Give this man a raise.
  • MS
    Mary Scherer
    May 9, 2016
    5.0
    Shoutout to the distribution manager, who personally delivered my package when he saw it was on the wrong route and at risk of being returned. You are very appreciated!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.