Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0325 in Northampton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile South Of Main Street On Route 5..
Details
- DeliveryNot available
Location
Hours
Reviews
3.9
131 reviews
5 stars
86
4 stars
7
3 stars
2
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some employees like Joe and Heather receive high praise for their helpfulness, others are reported as rude or unprofessional.
Service Consistency
Customers experience inconsistent service quality, with some visits resulting in excellent assistance while others lead to frustration and unresolved issues.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, particularly for services like printing labels and packaging, which some customers feel are overpriced.
Efficiency
Many customers appreciate the quick service and efficiency during busy times, although there are complaints about long wait times during peak hours.
Store Environment
The store is generally described as clean and well-organized, but some customers report issues with staff attitudes and customer interactions.
- APAndrew PerkinsOct 21, 20255.0Helpful staff, self-service as well.
- LRLinda RainvilleOct 9, 20255.0About a week ago I received an urgent phone call from my cousin. He was at Bradley Airport awaiting departure to FL and realized he had forgotten a piece of luggage that he needed asap. I immediately went to UPS, N’ton and explained the situation to Joe. He was very courteous, helpful, knowledgeable and explained all the different parameters regarding costs, different times of departures/arrivals, etc. All went well and the luggage arrived sooner than expected! Joe deserves 5 stars for his customer service.
- KNKj NicholsOct 6, 20251.0Staff (short thin dude) was super rude. Decided to go elsewhere.
- EFEvelyn Feeley-RiveraAug 11, 20253.0Overall its great except for 1 person who's always in a bad mood and clearly doesnt like his job.
- GHGail HooverAug 8, 20255.0I've never had a problem there
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0325 in Northampton offer?
The UPS Store #0325 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #0325 located?
It is located at 351 Pleasant St, Northampton, MA 01060, USA, half a mile south of Main Street on Route 5.
What are the store hours for The UPS Store #0325?
Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #0325 open on major holidays?
It is closed on Thanksgiving, Christmas, New Year's Day, and Martin Luther King Jr. Day, with regular hours on Veterans Day and the day after Thanksgiving.
What payment methods does The UPS Store #0325 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get mailbox rental services at The UPS Store #0325?
Yes, mailbox rental services are available for all your mail and packages.
Are there printing and document finishing services available at The UPS Store #0325?
Yes, professional printing and document finishing services are offered at the store.
What nearby real estate agents can I visit when at The UPS Store #0325?
Shaun McLean - Realtor is a nearby real estate agent you can visit when in the area.
Are there any nearby financial services near The UPS Store #0325?
Yes, Ostberg & Associates Financial Services and Insurance is located nearby for financial and insurance needs.
What local arts and entertainment services are near The UPS Store #0325?
Winning Writers, a topic publisher and writing service, is a nearby arts and entertainment resource.