Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1341 in North Reading offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Between McDonalds And Dunkin Donuts.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
122 reviews
5 stars
77
4 stars
4
3 stars
3
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude behavior from the owner and some employees, leading to mixed experiences.
Efficiency
Customers frequently noted quick service and efficiency in handling shipping and returns, although some expressed frustration with additional charges for services like taping boxes.
Community Feel
The store is recognized for its welcoming atmosphere and strong ties to the local community, with many customers appreciating the personal touch from the owners.
Mixed Experiences
Several reviews highlighted inconsistent service quality, with some customers reporting excellent experiences while others faced significant issues, particularly with the owner.
- BRB RossDec 29, 20251.0Needed 1 single piece of tape for a box I was paying to ship through them and they would not give it to me. Told me I would have to buy a whole roll through them or go back home. Local FedEx and USPS stores are always helpful and willing to help tape :)
- COCori O'BrienDec 21, 20255.0This is the only place I will go when it comes to UPS. This store is welcoming, kind and efficient. Extremely friendly and locally knowledgeable. Shipping can be such a pain, and this place makes it so easy. Relieved to have a great location like this.
- NHNoha HamadaNov 24, 20255.0My favorite UPS store. John and Rachel are absolutely amazing. They go above and beyond. Highly recommend.
- TGTony GiordanoNov 19, 20255.0The owner is very kind and a hard worker. He has to deal with a lot of nonsense from very rude customers sometimes, but always greets me with a smile.
- OCOwen Family CalendarOct 30, 20251.0I had a very unfortunate experience at this UPS. The gentleman behind the counter was both rude and condescending, passing inappropriate comments during my visit (an Amazon return). When I asked for a business card for the manager and regional manager, he informed me that he was the owner (John), that he and his wife owned the location, and that if I had an issue, I could call a 1-800 number…but he thought the issue was that I was just an “entitled woman” . Very disappointing experience, as he continued to both talk down to me and interupt/talk down to me. I would recommend women in particular stay away from this UPS. I will be reporting this experience to Corporate UPS, if possible.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1341 in North Reading offer?
The UPS Store #1341 offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, and computer access services.
Where is The UPS Store located in North Reading?
The UPS Store is located at 25 Main St, Unit 2, North Reading, MA 01864, USA, between McDonald's and Dunkin Donuts.
What are the store hours for The UPS Store #1341?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get professional printing services at The UPS Store #1341?
Yes, professional printing and document finishing services are available at The UPS Store #1341.
Are there nearby businesses that can complement my visit to The UPS Store?
Yes, you can visit Beyond Bagels for coffee and sandwiches before or after your trip to The UPS Store.
How can I use nearby medical services in North Reading before visiting The UPS Store?
If you have appointments at nearby places like Bloom Rejuv Med Spa and Ultrasound, you can conveniently stop by The UPS Store located nearby for shipping and printing needs.
Are there nearby shredding services apart from The UPS Store?
Yes, Shred Nations provides shredding services nearby, which may be helpful if you need large-scale shredding separate from The UPS Store offerings.
What should I know about holiday hours at The UPS Store?
The UPS Store is closed on November 27, December 25, 31, and January 1 and 19; on other holidays it may have regular hours. Please check their website for updates.