Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0494 in North Andover offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Stop & Shop In Jasmine Plaza On Route 114.
Details
- DeliveryNot available
Location
Hours
Reviews
2.4
75 reviews
5 stars
21
4 stars
3
3 stars
3
2 stars
6
1 star
42
- SQSarah QuinnOct 17, 20251.0Completely useless store for a ups.
- CMChristopher MullinSep 4, 20251.0Worst customer service
- EEErickJun 28, 20251.0Needed to ship a package asap and the store usually closes at 4pm on Saturdays. Today I arrived at 2:05 and there was a note saying that they were closing at 2pm. Now I have to drive far away to ship those.
- KOkaren orbandJun 27, 20251.0I have come to this store for over 10 years. The owner is the nicest and helpful. He has a new employee, male, who is down right nasty. I will no longer bring any business to this establishment, UPS Staples will be where I take my business moving forward.
- KSKristen S.Jun 24, 20251.0Never before have I felt the need to write a negative review for a business, but I can’t in good conscience ignore what happened today, 6/24/25, at the UPS Turnpike St. North Andover location. The older gentleman who has worked at this location for years is always courteous. However, the other guy who was working this morning at 9:00 a.m. was hostile and abrasive. Upon my arrival I patiently waited for an employee to come from outback (didn't ring a bell, didn't call out for assistance) and said a friendly "good morning" when he finally came to the counter. His response was a grunt and to then just awkwardly stare at me. Trying to keep things pleasant I smiled and said "these two please", a box with a prepaid shipping label for Verizon, and an Amazon return. After scanning the box he moved it and slammed it down behind him with unnecessary force. His aggression felt deliberate and purposefully intimidating. After handing me my receipt I said "thank you" and he scoffed at me. As I was exiting the door he shouted a sexist derogatory insult at me. This goes beyond someone who is simply having a bad day or unhappy with their job. It wasn't just poor customer service and a lack of professionalism, it was harassment and intimidation. Extremely concerning behavior, as this entire interaction was not only unnecessary but unprovoked. I left feeling very unsettled and as a woman I no longer feel comfortable or safe doing business at this location.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0494 in North Andover offer?
The UPS Store #0494 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and more.
Where is The UPS Store #0494 located in North Andover?
It is located at 733 Turnpike St, North Andover, MA 01845, next to Stop & Shop in Jasmine Plaza on Route 114.
What are the operating hours for The UPS Store #0494?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #0494 open on holidays?
The store is closed on Thanksgiving Day (11/27), Christmas Day (12/25), New Year's Eve (12/31), New Year's Day (01/01), and Martin Luther King Jr. Day (01/19). It operates regular hours on other holidays such as Veterans Day (11/11) and the day after Thanksgiving (11/28).
What payment methods are accepted at The UPS Store #0494?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #0494 provide mailbox rental services?
Yes, mailbox rental services are available for all your mail and packages.
What special offers are available at The UPS Store #0494?
You can save big with their special offers and coupons available on their website.
What nearby places can I visit before or after going to The UPS Store #0494?
Near The UPS Store, you can visit Boston Junior Whalers Elite Hockey Club for sports activities, Ivy's Nail and Spa for beauty treatments, and Silver Dry Cleaners for laundry services.
Are there dining options near The UPS Store #0494 in North Andover?
Yes, you can find nearby restaurants such as Shunju Chinese and Japanese Cuisine, Garlic Breath Pizza, and Captain Pizza for various dining experiences.
How can nearby businesses like Medical Management Services Group, LLC complement my visit to The UPS Store #0494?
Medical Management Services Group, LLC offers health and business-to-business services, which can be convenient if you need medical-related business support while handling your shipping and printing needs at The UPS Store.