With a focus on the community of small businesses and consumers, Staples in North Andover, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Overall, customer service experiences are mixed; while many customers praised friendly and helpful staff, others reported rude and unhelpful interactions, particularly in the print and copy area.
Product Availability
Customers appreciate the wide selection of products available, including office supplies and printing services, although some noted issues with inventory and pricing discrepancies.
Technical Services
Technical support received positive feedback for being knowledgeable and helpful, but there were complaints about the lack of repair services for certain products.
Store Environment
The store is generally described as clean and organized, but some customers found the layout confusing and noted slow service at checkout.
Printing Services
Printing services received significant criticism for poor execution and customer service, with multiple reports of mistakes and unhelpful staff in the print center.
JH
J&R Howe
Nov 16, 2025
5.0
A quick, convenient visit. Found what I needed quickly on my own, and cashier took me and checked me out right away.
ST
Samantha Tetreau
Nov 14, 2025
5.0
Every time I come here they are so nice. If managers read this Friday night 11/14/25 the staff was amazing! I showed up 5 mins before closing time which is annoying and they were great about helping me print etc. Life savers!
ST
Spoon ToLoves
Nov 11, 2025
2.0
Called to find out about Iphone screen repairs. It was listed on the website that Iphone screen repairs were done here. I was told twice without a chance to speak that they don't do Iphones. Please do not falsely advertise Iphone repair if you do not do it.
NS
Natacha Soberon-Mercedes
Sep 28, 2025
5.0
Excelente and fast service. I'm glad that we get instant credit on empty ink cartridges now.
KF
Kevin Fennessy
Sep 14, 2025
5.0
Outstanding product selection and great customer service
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and more.
Does Staples offer delivery or pickup options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services to accommodate your needs.
What payment methods are accepted at Staples in North Andover?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa for payment.
Is there free Wi-Fi available at Staples?
Yes, Staples offers free Wi-Fi to customers in the store.
What nearby places can I visit after shopping at Staples?
After shopping at Staples, you can visit nearby places like Chipotle Mexican Grill for a meal, Yankee Candle for gifts, or Club Pilates for fitness sessions.
Are there convenient banking and ATM options near Staples?
Yes, Northmark Bank and TD Bank ATM are located nearby, making it easy to access banking services before or after your visit to Staples.
How can nearby courier services complement my visit to Staples?
Nearby courier and delivery services such as UPS Access Point location and Amazon Locker - Cirilla offer convenient package drop-off or pick-up options to complement your shipping needs at Staples.
What is the address and contact number for Staples in North Andover?
Staples is located at 73 Turnpike Street, North Andover, MA 01845. You can reach them at +1 978-685-6518.