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Staples

4.1
(180 reviews)

Business Details

(978) 685-6518

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in North Andover, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
73 Turnpike Street, North Andover, MA
01845, United States

Hours

Reviews

4.1
180 reviews
5 stars
114
4 stars
26
3 stars
11
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of associates, there were significant complaints about rude and unhelpful staff, particularly in the print and copy center.

Product Availability

Customers appreciated the wide selection of products and the availability of office supplies, but some noted issues with inventory and pricing discrepancies.

Print Services

The print and copy services received negative feedback for poor execution and customer service, with multiple reports of mistakes and unhelpful staff.

Positive Experiences

Several customers highlighted exceptional service from specific employees, indicating that there are standout associates who provide excellent support.
  • AM
    Alan Michel
    3 days ago
    5.0
    great service and helpful staff
  • JR
    Julia Ross
    Feb 15, 2026
    5.0
    Final product of high quality and completed well before estimated completion date.
  • KG
    Kathy Geyer
    Feb 7, 2026
    5.0
    Great pricing. Very helpful associates.
  • MS
    M Sullivan
    Feb 5, 2026
    5.0
    Staples @ North Andover, MA Associates are friendly, helpful and professional - all the time. Delivery is free and delivered right to the door, not in mailroom.
  • CR
    Colin Rowe
    Jan 31, 2026
    5.0
    I was in a bind and needing to return several hundreds of dollars worth of items to the USPS drop off at Staples. I had mere minutes to complete the order before we lost all of the money. Erica (not sure on the spelling) was incredibly helpful, she pointed me in the right direction to the packages I needed and got my shipping labels printed lightning quick. She processed my order before I had completed packing everything up so that my timestamp would read before 5pm (the return cutoff). I’m sure I was frantic, but she was pleasant and helpful the entire time and got me out the door again saving hundreds of dollars. Staples, give Erica a raise, she deserves it!

Frequently Asked Questions About Staples

What are the regular operating hours of Staples in North Andover, MA?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in North Andover offer?

Staples provides printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns, TSA PreCheck®, and Amazon Pickup services.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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