Staples

4.1
171 reviews
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Business Details

73 Turnpike Street, North Andover, MA
01845, United States
(978) 685-6518
https://stores.staples.com/ma/north-andover/73-turnpike-street
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in North Andover, MA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
73 Turnpike Street, North Andover, MA
01845, United States

Hours

Reviews

4.1
171 reviews
5 stars
106
4 stars
26
3 stars
11
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences are mixed; while many customers praised friendly and helpful staff, others reported rude and unhelpful interactions, particularly in the print and copy area.

Product Availability

Customers appreciate the wide selection of products available, including office supplies and printing services, although some noted issues with inventory and pricing discrepancies.

Technical Services

Technical support received positive feedback for being knowledgeable and helpful, but there were complaints about the lack of repair services for certain products.

Store Environment

The store is generally described as clean and organized, but some customers found the layout confusing and noted slow service at checkout.

Printing Services

Printing services received significant criticism for poor execution and customer service, with multiple reports of mistakes and unhelpful staff in the print center.
  • JH
    J&R Howe
    Nov 16, 2025
    5.0
    A quick, convenient visit. Found what I needed quickly on my own, and cashier took me and checked me out right away.
  • ST
    Samantha Tetreau
    Nov 14, 2025
    5.0
    Every time I come here they are so nice. If managers read this Friday night 11/14/25 the staff was amazing! I showed up 5 mins before closing time which is annoying and they were great about helping me print etc. Life savers!
  • ST
    Spoon ToLoves
    Nov 11, 2025
    2.0
    Called to find out about Iphone screen repairs. It was listed on the website that Iphone screen repairs were done here. I was told twice without a chance to speak that they don't do Iphones. Please do not falsely advertise Iphone repair if you do not do it.
  • NS
    Natacha Soberon-Mercedes
    Sep 28, 2025
    5.0
    Excelente and fast service. I'm glad that we get instant credit on empty ink cartridges now.
  • KF
    Kevin Fennessy
    Sep 14, 2025
    5.0
    Outstanding product selection and great customer service
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Frequently Asked Questions About Staples

What are the regular operating hours of Staples in North Andover, MA?

Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples in North Andover offer?

Staples provides printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns, TSA PreCheck®, and Amazon Pickup services.