Brand Certified
United States Postal Service
2.5(52 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
897 Washington St, Newtonville, MA
02460, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 897 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
52 reviews
5 stars
14
4 stars
5
3 stars
3
2 stars0
1 star
30
- SESound EngineOct 4, 20251.0White girl with long black hair: SO UNPROFESSIONAL. She just doesn’t care. It’s a Saturday at 12:52.
- RBRobyn BeckerMay 2, 20255.0Never, ever had a problem here. Fast, friendly, helpful and quick. Could not ask for better service.
- GFGrace FuDec 2, 20244.0Went there in the morning, not a fast service, really long line.
- EFEmily FloresFeb 9, 20221.0Terrible customer service, one of the employees opened up my package and was being harsh with what was inside when I chose the wrong type of box
- DCDara CDec 15, 20211.0The worst. I relied on them because they are the only post office that’s open after I get out of work. I typically find one particular employee there in the evening, and he behaves…..strangely. He asks lots of unnecessary questions, that no one at other locations bothers with when I drop off pre-labeled items. He told the customer in front of me that he could not use the “Address” section from a cardboard mailer he’d cut out/taped on to his package because, despite the fact it had 0 identifying information/branding, and just said “Address,” he (the employee) could “tell it’s from one of our mailers.” Huh? We were both confused. But worst of all, the minute I started using this office, my glass ornaments started arriving to customers broken. Never happened before. One out of every three shipments arrived shattered, and eventually I brought the stack of replacement/refund requests with photos of the shattered ornaments, PLUS my actual shipping materials, to Newtonville to ask what was up. No refund for my shipping costs, and the person I spoke to just suggested I come back the next time I had to wrap/ship one and let her do it. No thanks. I just started dropping packages off at the Watertown post office midday. Shockingly, not a shattered shipment since! Avoid Newtonville at all costs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 897 Washington St?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 897 Washington St?
Monday through Friday, it is open from 7:30 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at the USPS website and complete the setup in person at the Post Office.
Are PO Boxes accessible after regular lobby hours?
Most PO Boxes in the lobby can be accessed 24/7, but hours may vary by location. Check with this Post Office for specific details.
What nearby dining options are available if I visit the USPS at 897 Washington St?
Nearby you can find Pluck, a restaurant offering a convenient place to eat before or after your visit to the Post Office.
Are there any banks or ATMs near the United States Postal Service location?
Yes, Santander Bank ATM, Coinstar Bitcoin ATM, LibertyX Bitcoin ATM, Chase Bank, People’s United Bank, and M&T Bank are all nearby for your banking and ATM needs.
What nearby services can help with package shipping or financial transactions close to this Post Office?
Western Union is nearby for money transfer services, and you can also find other USPS locations close by for additional shipping options.
What nearby fitness and personal care facilities can I visit before or after postal errands?
Core Harmony Gym offers fitness training nearby, and nail salons like V Nails and Spa and Eigen Nails provide personal care services in the area.
Brand Certified Facts from United States Postal Service
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