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Visit your local Post Office™ at 897 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
White girl with long black hair: SO UNPROFESSIONAL. She just doesn’t care. It’s a Saturday at 12:52.
NM
Nicole Magliozzi
Jul 3, 2025
1.0
Extremely poor customer service. Wouldn't go back unless I had to.
Edit (08/13/25) : Just got a news alert there was an assault at this location, not surprised in the least.
PM
Peggy McLoughlin
Jun 23, 2025
5.0
I observed the USPS staff completing very complicated passport and international mailing jobs this morning with professionalism, calm, and attention to detail. Big shout out to Sunil!
PB
Phoney Buster
Feb 16, 2023
1.0
In newtonville ! The Most unprofessional afro American woman manager was chastising an employee right in front of many of us customers .. she was ranting and raving until a customer saved the traumatized man who seemed abit slow from almost crying ??? I have seen this before. How do these managers get their jobs ? ? Terrible way to represent the u s post office . This place needs revamping . Seems to be out of control . Never go there again .. !!!!! Fire her ......Got to say went there again and this same manager was out front again speaking loudly at another teller ?? I spoke up and asked her to speak in a lower tone and more respectfully to her employee.! She hissed at me and left .. why does she treat post office employees like this.?? I heard from a local friend, there seems to be a big turnover with employees there she notices ?? I CAN SEE WHY !! Any manager who treats customers , hissing at me .. and important employees like she does everdently should be fired ..!!! wow !! This post office must be desperate !!!
ZB
Zaza Boni
Jan 11, 2018
1.0
The manager there is super bitter and keeps an attitude for no reason. Some of her staff have transferred due to her unpleasant personality.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 897 Washington St?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require an appointment via the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 897 Washington St?
Monday through Friday, it is open from 7:30 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at the USPS website and complete the setup in person at the Post Office.
Are PO Boxes accessible after regular lobby hours?
Most PO Boxes in the lobby can be accessed 24/7, but hours may vary by location. Check with this Post Office for specific details.
What nearby dining options are available if I visit the USPS at 897 Washington St?
Nearby you can find Pluck, a restaurant offering a convenient place to eat before or after your visit to the Post Office.
Are there any banks or ATMs near the United States Postal Service location?
Yes, Santander Bank ATM, Coinstar Bitcoin ATM, LibertyX Bitcoin ATM, Chase Bank, People’s United Bank, and M&T Bank are all nearby for your banking and ATM needs.
What nearby services can help with package shipping or financial transactions close to this Post Office?
Western Union is nearby for money transfer services, and you can also find other USPS locations close by for additional shipping options.
What nearby fitness and personal care facilities can I visit before or after postal errands?
Core Harmony Gym offers fitness training nearby, and nail salons like V Nails and Spa and Eigen Nails provide personal care services in the area.