United States Postal Service

2.6
35 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 81 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
81 Oak St, Newton Upper Falls, MA
02464, United States

Hours

Reviews

2.6
35 reviews
5 stars
12
4 stars
2
3 stars
0
2 stars
3
1 star
18
  • AA
    Angela
    Dec 20, 2025
    1.0
    Terrible service, consistently. The lady working there is rude, doesn’t inform you about shipping options and makes her own choice of service for you before you even open your mouth to say something. And when I tell her I’d like to use another service she says my shipment doesn’t qualify for it and that I need to buy one of their products (box or envelope) to use that service… It doesn’t make sense. I only go there because it’s nearby my house and convenient, otherwise I wouldn’t bother. It’s a shame they keep these kind of employees there.
  • CC
    Claire
    Apr 23, 2025
    5.0
    The new woman employee at this location (compared to years ago) is very friendly! Definitely an improvement - thank you for everything that you do!
  • KJ
    Karen Jiang
    Apr 25, 2022
    1.0
    This place is temporarily closed
  • CL
    Cin L
    Nov 5, 2021
    1.0
    I visited this branch on a sunny and beautiful fall morning shortly after it opened. The tall and big man mending the front was very unpleasant and rude. I feel sorry for him because he is probably miserable at his job. I don’t take it personally because he seems to be consistent from other reviews. It reflects awfully on this particular location though..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.