Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.7
(36 reviews)

Business Details

81 Oak St, Newton Upper Falls, MA
02464, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 81 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
81 Oak St, Newton Upper Falls, MA
02464, United States

Hours

Reviews

2.7
36 reviews
5 stars
13
4 stars
2
3 stars
0
2 stars
3
1 star
18
  • AA
    Angela
    Dec 20, 2025
    1.0
    Terrible service, consistently. The lady working there is rude, doesn’t inform you about shipping options and makes her own choice of service for you before you even open your mouth to say something. And when I tell her I’d like to use another service she says my shipment doesn’t qualify for it and that I need to buy one of their products (box or envelope) to use that service… It doesn’t make sense. I only go there because it’s nearby my house and convenient, otherwise I wouldn’t bother. It’s a shame they keep these kind of employees there.
  • CC
    Claire
    Apr 23, 2025
    5.0
    The new woman employee at this location (compared to years ago) is very friendly! Definitely an improvement - thank you for everything that you do!
  • KJ
    Karen Jiang
    Apr 25, 2022
    1.0
    This place is temporarily closed
  • RR
    Ryan
    Jan 2, 2022
    2.0
    Just as others say, the gentleman behind the counter is rude and he seems to be bothered with any basic question. I live across the street and this is far from a neighborhood friendly location. The gentleman behind the counter attempts to reprimand me every time I ask to confirm delivery date options. It recently got worse over Christmas time. I sent a package from this location, paid the delivery fee in full only to find out that usps did a bait and switch claiming more postage was owed. USPS held my packages ransom until the receiver paid an extra fee…usps did not provide any invoice or receipt. Just incredible that USPS can’t perform their basic function and held my package through a bait and switch scam. Disputing with my credit card company to hopefully get more information since usps is not truthful or forthcoming in their tracking and record keeping.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others