United States Postal Service

2.4
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 716 Beacon St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
716 Beacon St, Newton Center, MA
02459, United States

Hours

Reviews

2.4
54 reviews
5 stars
16
4 stars
2
3 stars
2
2 stars
4
1 star
30
  • KT
    Khatuna Tkebuchava
    Dec 29, 2025
    1.0
    Extremely slow service. Only one clerk works during holiday season. It seems that employees are enjoying their time and don’t have sense of urgency. Slow emotions, pleasant talks instead of meeting consumer expectations and short the waiting time.
  • TX
    Tahir X
    Nov 23, 2022
    1.0
    Extremely rude. Will not return even though I ship hundreds of packages a month. I will not return especially after witnessing the amount of hostility towards people who cannot speak English proficiently as other customers I saw how how terribly they treat customers.
  • RL
    Ryan Leo
    Sep 9, 2022
    1.0
    Same experience as another person. Scheduled online passport appointment but when we arrived we were told they can't do it. I have to ask my supervisor for another day off to try in another location.
  • TP
    Tally Philosophe
    Jun 13, 2016
    1.0
    I was here 3 hours ago and The line was huge and there was only one person working, so I said I'll come back on my way home from work. I retuned and there is still one person working and the line is even longer. step it up usps. This is ridiculous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.