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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 61 Pleasant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
11 reviews
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- SPStephen PriestOct 29, 20254.0I did not have any interaction with the staff because I was dropping off an envelope. Inside has huge ceilings with hanging lights. Post office boxes available. I read that you can get your passport 🛂 here. I liked the green light posts out front. They had three "feet" or "toes" as supporter. The building 🏢 reminds me of the US Post Office in Exeter, NH. Parking 🅿️ may be a challenge since it is street parking. 1-2:hour time limit.
- TMThomas Lee MullinsApr 15, 20245.0The service is good. It was easy to get everything done that I wanted to get done.
- CAChristian AntonsenApr 24, 20231.0The people working at Newburyport PO are some of the most rude and disrespectful people I have ever spoken to. If you have to ship a package, you're better off walking it to it's destination yourself.
- KKKay KayOct 8, 20185.0You guys open today on Columbus day
- JSJohn SmithAug 12, 20151.0I had the unfortunate opportunity to have dealt with Patricia at the Newburyport office on Pleasant street. She truly is the epitome of a poor customer service employee. In my years as a client to USPS I have not had this experience anywhere in the United States - and I have lived in many cities in this wonderful country. In the next few paragraphs I will provide details of the poor customer service I encountered. I arrived to the Newburyport USPS location trying to ship a couple of small boxes. It was brought to my attention - in the most patronizing way - that one of the boxes had a prepaid sticker on it for UPS. I kindly asked for assistance. First, I asked where I may be able to find a UPS location in the Newburyport area given that I am fairly new to this region. The attitude this individual exhibited was just something out of a horror movie - if rolling eyes could kill the atomic bombs dropped in Nagasaki and Hiroshima would look like child's play compared to this. Then, I proceeded to ask what my options were for shipping a small box. On a black and white screen display a few options were presented with different cost options. Given that most of the options were abbreviated I gently asked a few questions about the differences. I have a tendency to repeat things to myself to clarify. She interjected me twice and stated that I had interrupted her and pursued to charge me for an option that I really had no clear explanation what service I was paying for. At this point in time I was calm and relaxed and just puzzled by this thuggish treatment from what appeared to be as a very innocent looking individual (this is when I quickly realized that this was just really a reflection of Patricia's personality). I kindly asked for clarification and received a very patronizing response about Flat versus Parcel shipping (almost like she was talking to a toddler!). I am a customer who expects to be treated with respect and with the best customer service. I'm afraid that this experience really reflects poorly on USPS, and in particular the USPS office at Newburyport. It is really unfortunate because I have enjoyed my past experiences there when speaking to Kathy (one of the other employees at this location). Unfortunately, for Patricia, we live in a time where customer service is paramount for the success of a business and that any poor service (and by saying poor Im just being nice, this was in fact disgusting!) will be reported and read by many customers, and I do hope that management files this as one of the complaints for her performance review. I am a fair minded person who seeks no confrontation in life, but she gave me every reason to write this review!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 61 Pleasant St, Newburyport?
The Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also provide passport photo services. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services have set hours and require you to schedule an appointment online. Some locations offer limited walk-in passport hours.
What are the operating hours for the USPS at 61 Pleasant St?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Where can I reserve a PO Box for this location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at your local Post Office.
Are PO Boxes accessible after regular business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check with this Post Office for specific access times.
What nearby places can I visit around the United States Postal Service at 61 Pleasant St?
Nearby you can find Mission Oak Grill for dining, Polished on Pleasant for beauty services, and SouthSide Integrative Wellness for pilates and wellness activities.
How can nearby transit or businesses aid my visit to this USPS location?
Businesses like Newburyport Web Designers and Harborframes are close by, useful if you need printing or art supplies before or after your visit. Nearby wellness centers provide options to relax after completing postal errands.
Are there dining options close to the United States Postal Service at 61 Pleasant St?
Yes, Mission Oak Grill, a barbecue restaurant and steakhouse, is located nearby and is a great spot to enjoy a meal before or after your visit.
How can I contact the United States Postal Service at 61 Pleasant St?
You can call the local phone number at +1 978-462-4284, or visit their website at https://tools.usps.com/locations/details/1374955 for more information.