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Visit your local Post Office™ at 748 Mount Pleasant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
748 Mount Pleasant St, New Bedford, MA
02745, United States
Hours
Reviews
2.8
61 reviews
5 stars
25
4 stars
1
3 stars
2
2 stars
2
1 star
31
- RSRose SearsNov 1, 20255.0People friendly & helpful. Always a good experience.
- DLDavid LiraOct 17, 20251.0Nobody knows what's going on and they loose so many packages, Manager of this place dosnt care either, whole place should just shut down
- GJgabriela javierJul 28, 20251.0Today my boyfriend went to pick up a package that was not delivered to his address. I am not sure who he spoke to but she refused to give him the package even though the address on the package and his ID matched. The package was also under his middle name and still refused to hand over the package. She later continued to ignore his questions and he called the cops. That's where then the worker got her manager to speak with the officer. The made up a lie that supposedly there was a problem with where the package came from??? Make that make sense. Even the officer was confused as well as customer service when my bf called regarding the issue. They had enough information to confirm his identity and refused. All this problem just to get my birthday gift which is now not even a surprise anymore. I don't know what this lady making things more difficult if it was some sort of racism (she proceeded to be all nice and sweet and helpful with a white man after ignoring my bf) or having personal issues. Luckily customer service said they will deliver the package tomorrow but lets see. So just letting you know to be prepared for anything when going there.
- KAKristen AndersonJul 14, 20251.0Whatever you do, Don’t cross paths with Cheryl. The woman should not be in customer service. This is the worst experience I’ve ever had. Her encounter was not only aggressive, but she was rude and inconsiderate. She was unwilling to help me figure out the problem with my change of address. It’s been over two weeks and I have not received mail at either address. I’m not sure if she was having a bad day but she should not be taking it out on the customers Unfortunately there is no way to file a formal complaint. So it’s important that I share here she should probably retire. She doesn’t belong dealing with the public.
- SFSean FJul 8, 20255.0⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Janet at Mt. Pleasant Post Office I visited the New Bedford Mt. Pleasant USPS branch recently and had a great experience, all thanks to Janet. She was friendly, professional, and took the time to help me with my transaction quickly and efficiently. Even though the lobby was busy, she made me feel like I was her top priority and ensured everything was handled correctly. Service like this really stands out—Janet made what could have been a quick errand into a genuinely pleasant experience. If you need to visit this location, ask for Janet—you won’t be disappointed!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 748 Mount Pleasant St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most can take your passport photo as well. Remember to complete and print your application beforehand.
Do I need an appointment for passport services here?
Most Post Offices offering passport services have set hours and require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person. If applying in person, bring two valid forms of ID and a completed application. Check availability and reserve online for convenience.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for specific lobby access times.
If I need shipping and mailing supplies, where near the Post Office can I find them?
Nearby, you can visit New Bedford Pack N' Ship for business office supplies and stationery or Sally Beauty for hair and cosmetic supplies.
What nearby places can I visit for dining after my Post Office visit?
Symposium Family Dining and Braza are nearby restaurants where you can enjoy a meal after your visit to the Post Office.
Are there any nearby fitness or wellness centers close to the United States Postal Service location?
Yes, WOW! Work Out World is a nearby gym for fitness activities, and Pleasant Nails And Spa offers beauty and spa services close to the Post Office.
How can nearby public and professional services support my visit to the Post Office?
Nearby services like Philip G David & Son Insurance for notary and auto insurance needs, and HW Staffing Solutions for employment services, provide convenient professional support around the Post Office area.